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Hagerstown Honda
Hagerstown, MD
815 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 815 reviews
December 12, 2015
Mama got a mama car! After many months researching, we decided on the Honda CRV. We love it! Micah gave us all the information we needed and was very patient. We are very After many months researching, we decided on the Honda CRV. We love it! Micah gave us all the information we needed and was very patient. We are very happy with our decision to get this vehicle and I am pleased to say that this is the second car purchased from Hagerstown Honda. Brandon was very thorough during the financial portion and we left with no questions. We left feeling like we made new friends. We will be sure to come back when we are ready for Honda #3. Thanks again! More
by Tquez09
Helpful December 12, 2015
Great Dealership and Friendly Service I have now purchased two vehicles from here. I also service my vehicles here as well. Every time I go into the dealership I am greeted with a friendly I have now purchased two vehicles from here. I also service my vehicles here as well. Every time I go into the dealership I am greeted with a friendly staff who are able to answer all of my questions. Kyle was very knowledgeable on the vehicles. The finance process was extremely easy. After finance, Kyle went over the entire vehicle with my from top to bottom. Very happy with both the sales and service aspect of the entire dealership. I will continue to come to them for my vehicle needs. More
by bk022088
December 11, 2015
Salesman was very helpful and staff was awesome. I love my new Kia Soul and all of the options it has. And John Williams was helpful. Good Experience. I would definately go back. I love my new Kia Soul and all of the options it has. And John Williams was helpful. Good Experience. I would definately go back. More
by christy4772
Employees Worked With
December 10, 2015
Great dealership I want to thank Micah for being so kind and thorough. My experience was exceptional. I also want to thank Ian Smith for his input. I love my new Ho I want to thank Micah for being so kind and thorough. My experience was exceptional. I also want to thank Ian Smith for his input. I love my new Honda and will buy my next one from Hagerstown Honda. More
by Happy Honda Owner
December 09, 2015
It was a Wonderful experience. I never seen a team so good. Because they work as a team. they were not pushy or just trying to sale a car. God was there guiding them. I want to thank God, Micah, Brandy, Dan and Because they work as a team. they were not pushy or just trying to sale a car. God was there guiding them. I want to thank God, Micah, Brandy, Dan and Honda to. Merry Christmas. More
by CARGIRL
Employees Worked With
December 08, 2015
EXCELLENT EXPERIENCE Dealt with Matt Dixon and had an easy deal on a 2015 civic no pressure, very helpful and knew the product inside out, would definately deal with again Dealt with Matt Dixon and had an easy deal on a 2015 civic no pressure, very helpful and knew the product inside out, would definately deal with again in total confidence. Thanks again Matt. More
by Mountainman4570
December 07, 2015
Great dealership! Very helpful and knowledgeable. Everyone there was very friendly and tried to please. I was very nervous about purchasing a new car, after not having Very helpful and knowledgeable. Everyone there was very friendly and tried to please. I was very nervous about purchasing a new car, after not having a car payment for so many years, and the finance department (I can remember his name) tried very hard to help keep it as low as possible. More
by jilleebean
Employees Worked With
December 05, 2015
Great The employees at Hagerstown Honda have always been very very helpful and knowledgeable, be it in our sales negotiations or in service, I don't known o The employees at Hagerstown Honda have always been very very helpful and knowledgeable, be it in our sales negotiations or in service, I don't known of a better dealership around, and I've known quite a few. GREAT JOB. Mike McKeever More
by mike6342
Employees Worked With
Angelo Marino
December 03, 2015
Best car buying experience yet I am always a little apprehensive when making large purchases, but this was one of the most pleasant experiences I've had. Ciro and Brandon both took I am always a little apprehensive when making large purchases, but this was one of the most pleasant experiences I've had. Ciro and Brandon both took very good care of me through the loan application process and made things as "painless" as possible. It was by far the best car buying experience I've ever had. More
by Swetzel67
Employees Worked With
Ciro Schianodicola, Brandon Fisher
December 02, 2015
Awesome experience, love my car. Alan Shoup helped me find a car that fit all of my needs and fit my budget. He was very knowledgable and helpful and I would definitely recommend goin Alan Shoup helped me find a car that fit all of my needs and fit my budget. He was very knowledgable and helpful and I would definitely recommend going to see him if you need a new car. He made everything very easy and the finance team was awesome and worked with me to get my HRV LX AWD at the payment I needed. Whenever I need another car I will definitely be back to see Alan the great staff at Hagerstown Honda/Kia More
by Sweaver95
