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Southern Hyundai Newport News
Newport News, VA
816 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 816 reviews
May 10, 2024
Friendly good service. Clean facility and staff is very responsive. I was happy with my interaction with everyone Clean facility and staff is very responsive. I was happy with my interaction with everyone More
by LINDAPECK
Verified Customer
Helpful May 10, 2024
Very polite and friendly Was fast and I didn’t have to wait long for service to be done wait long for service to be done More
by BLUIZZZ_98
May 09, 2024
Extremely deceptive used car pricing. The price of the vehicle listed on the window sticker or mirror hanger is not the actual sales price if the vehicle. Wes ready to sign contract to The price of the vehicle listed on the window sticker or mirror hanger is not the actual sales price if the vehicle. Wes ready to sign contract to purchase a used 2024 Hyundai Tucson at an agreed to price. When offer was written up there were almost $3,000.00 in pre-installed dealership add ons added to the price. We were never told about the add ons, they were not listed on the window sticker nor reflected in the price on the mirror hanger. We asked that $1,000.00 be taken off the price because we did not ask for at want the add ons. Dealership refused to negotiate on these add ons so we walked. Business must be booming to let a $35,000.00 deal walk over $1,000.00. More
by Troy&Cris
Employees Worked With
Logan
May 09, 2024
Southern Hyundai Newport News seems to really care about customer satisfaction. I am extremely pleased with the care and service I receive each time I visit. customer satisfaction. I am extremely pleased with the care and service I receive each time I visit. More
by andmiamom
Employees Worked With
May 08, 2024
Thanks to Mr Phillips for taking care of my problem. I was impressed with the service. I was impressed with the service. More
by Scamp5882003
May 06, 2024
Lamar was great to work with. He made himself available for any questions I had and helped research the questions I asked He made himself available for any questions I had and helped research the questions I asked More
by acgram18
Employees Worked With
May 05, 2024
Customer service is great. Jeff Moien does an excellent job with all customers who come in for service Jeff Moien does an excellent job with all customers who come in for service More
by FLEMINGV59
Employees Worked With
May 04, 2024
Southern Hyundai of Newport News saved the day! ! I purchased my 2022 Santa Fe from another dealer and recently moved to Newport News. My car oil light came on, then the check engine light I was afr ! I purchased my 2022 Santa Fe from another dealer and recently moved to Newport News. My car oil light came on, then the check engine light I was afraid and took my car here without an appointment. The staff in service went above and beyond. I was back on the road in less than 2 hours. Thanks for everything guys!! More
by olivia.myers82
May 04, 2024
Great customer service in a timely manner. Very friendly and thorough. I highly recommend this dealership Very friendly and thorough. I highly recommend this dealership More
by thowe
Employees Worked With
