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Handy Toyota

St. Albans, VT

4.7
4,412 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,412 reviews

June 27, 2023

Service was Efficient, effective, precise. Tory is an outstanding communicator who describes service procedures in laymen’s terms so the average customer knows up front exactly what they are r More

by M-2-The-M
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Handy Toyota responded

Thank you for leaving our service team and Tory an outstanding review! Tory is a great employee, and very knowledgeable. We appreciate your business and for trusting us with the servicing of your vehicle.

June 27, 2023

Ali always gives us good customer service. Excellent communication always knowing what the right vehicle features we want and not what we don’t need. More

by Angela1004
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Handy Toyota responded

Thank you for taking the time to leave Ali, Dennis, and our sales team a positive review. We strive to provide great customer service and ensure that our team is knowledgeable. Congratulations on your vehicle, we look forward to seeing you for your first service visit!

June 26, 2023

Jesse was the easiest person to work with during my Prius purchases for my business. I would highly recommend him got your next new/used vehicle. More

by Scott Michaud
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Handy Toyota responded

Congratulations, Scott on your vehicle purchase! Thank you for taking the time to leave Jesse and our sales team a positive review. If you have any questions please don't hesitate to reach out as we would be happy to help.

June 26, 2023

Andrew was excellent to work with! Very kind throughout the process, no sales pressure, excellent experience! Made sure that we were comfortable the whole time that we were there. More

by tvdrown
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Brace
Jun 26, 2023 -

Handy Toyota responded

Congratulations on your vehicle purchase! We strive to make sure that our customers have a first class experience. I am happy that Andrew and the team were able to make you feel comfortable throughout the process of finding your vehicle. We hope to see you back in come your next service visit. Enjoy your new ride!

June 26, 2023

They have a great team, offer good deals and outstanding customer service. Tory went above and beyond to make sure my inspection was taken care of. More

by nathanielbellmore
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leandro - Sales
Jun 27, 2023 -

Handy Toyota responded

Thank you for the 5 star review for our team member Tory and our service department. Tory is an excellent team member, and always goes above and beyond for customers. We look forward to assisting you in the future with any and all of your vehicle needs.

June 26, 2023

I appreciated that they kept us informed during these very trying times with the unavailability of inventory. More

by Anita S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Bodette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Handy Toyota responded

Hi Anita, thank you for taking the time to leave us a review. We appreciate your patience during these times where inventory can be a challenge. We will work hard to keep you informed and do our best to assist you in any way that we can. Thank you for your continued support!

June 26, 2023

I would not recommend servicing your vehicle at Handy Toyota. Over the last 10 years I've purchased 3 cars from Handy. They are the closest Toyota dealer to me and I use them for the complimentary Toyo More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Handy Toyota responded

Thank you for your feedback about your recent service. We appreciate your business and wanted to address your concerns. Unfortunately, we were not able to get Toyota to warranty this work as the sensor was broken from what appeared to be some type of collision or incidental damage. We do understand that Toyota did end up paying for the part that was damaged in good faith.

June 25, 2023

Work was done in a timely manner, and I trust them to do good work. More

by wchace
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Handy Toyota responded

Thank you for the 5 star rating of our service department and of Tory. We look forward to assisting you in the future with all of your vehicle needs!

June 24, 2023

Set up appointment, came in, quick and done in short time with oil change. Professional and easy, thank you! More

by elowjluvtohike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

William was very nice and professional and the wait time was great!! Thank you very much! 🙂 More

by Heather M Shover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Handy Toyota responded

Hi Heather, we are happy we could get you in and out of our service department with ease and that William and the team provided you a good experience. We look forward to working with you in the future.

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