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Handy Toyota
St. Albans, VT
4,163 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,163 reviews
July 27, 2021
Jean Marie from st.Albans Vt was very nice and he worked with us to get our payment to were we wanted it. Thanks so much for your time and helping us out. We will Recommend you guys to our family and frie with us to get our payment to were we wanted it. Thanks so much for your time and helping us out. We will Recommend you guys to our family and friends. Thanks again More
by Stacilynnthompson
Employees Worked With
July 27, 2021
Another great experience at Handy Toyota Service. I was in for a windshield replacement. When scheduling the appointment for the replacement it was suggested that I also have the windshield calibrated and in for a windshield replacement. When scheduling the appointment for the replacement it was suggested that I also have the windshield calibrated and have the 15000 mile service. Jason was great ! He was very receptive about me wanting the insurance to pay Handy direct, he took the insurance information and said he would contact them direct to coordinate. Jason also suggested and scheduled the 20000 mile service to ensure I took advantage of the warranty coverage. Jason also went the extra mile to get me shuttle service back home. Mason who normally doesn't shuttle took the time to get me on my way. At the end of the day it was another normal experience with the service department. My Tundra will only be serviced at Handy Toyota. More
by Ron
July 27, 2021
A low pressure experience for this first time buyer. I was pleased by the depth of knowledge and the efforts to help me with the purchase and with getting oriented to a very different kind of car was pleased by the depth of knowledge and the efforts to help me with the purchase and with getting oriented to a very different kind of car More
by LEH
July 27, 2021
Samantha and Dennis took great care of us! We brought our puppy in and all the staff were very friendly and accommodating. We love our new Rav4! puppy in and all the staff were very friendly and accommodating. We love our new Rav4! More
by sgrayson
July 26, 2021
Handy service is why I buy my cars there. Jason was courteous knowledge and friendly. He kept me informed as to where was car was during the repair process. I had an issue getting my wheel lock off and courteous knowledge and friendly. He kept me informed as to where was car was during the repair process. I had an issue getting my wheel lock off and damaged the key to get it off. The mechanics also broke their tool trying to remove the lock. At that point Jason talked to me and informed me of the situation I thought I was SOL at that point but did they give up trying to help me out. No, they went forward and somehow removed the wheel locks. Even with all these issues I was there less than 1 hour and drove my car away very pleased. Can't wait for the stock to build up so I can purchase another car from Handy. Keep up the good work. See you again soon. More
by Brian
Employees Worked With
Other Employees :
Did not get the mechanics names but they should get a high 5 as well
July 21, 2021
I had the pleasure of working with mr lee bodette! He was a delight and wasent pushy at all very accommodating. He worked his magic and as hard as possible to get me in the price range with money down that I a delight and wasent pushy at all very accommodating. He worked his magic and as hard as possible to get me in the price range with money down that I needed. I ended up even better with a brand new highlander instead of used and I couldent be more greatful! Deffinatly enjoyed the business and I dident feel taken advantage of. More
by Chelsead90
Employees Worked With
July 20, 2021
We recently purchased our 2018 Camaro SS from the Handy Downtown location. The sales team was wonderful to work with. They were very knowledgeable of the vehicle and patient. Very helpful. We are very sati Downtown location. The sales team was wonderful to work with. They were very knowledgeable of the vehicle and patient. Very helpful. We are very satisfied with our buying experience. More
by Boudreau2011
July 13, 2021
The salesperson I worked with, Lee Bodette, was very nice and polite. There were a few things that I wasn't happy with. 1) I was brought the more expensive model to test drive and was told that it was the mo and polite. There were a few things that I wasn't happy with. 1) I was brought the more expensive model to test drive and was told that it was the model I asked for. When I agreed to purchase it, I realized it was the more expensive model only when the financials paperwork was given to me to look at. I had been quoted an interest rate of 5.5%. 2) The next day when I came back to pick up the car, I told them I wanted the less expensive model, and then all of the sudden, the interest rate went up to 7.5%! What?? I told them that I wasn't interested and they got it down to 6.5%, but said that was the lowest they could go. This I do not understand. I purchased the car anyway and I love it, but there were at least 2 times, if not more, that I was taken advantage of. I am not sure if it was because I was a woman and shopping alone, or whether they try this with everyone. Not impressed. More
by gafarineau
July 13, 2021
My purchase was quick and easy, financing was a breeze. They found exactly the vehicle I wanted, in the color I wanted. I got a fair trade for my vehicle. Overall a very pleasant experience. They found exactly the vehicle I wanted, in the color I wanted. I got a fair trade for my vehicle. Overall a very pleasant experience. More
by vtgibs
July 13, 2021
My experience was great with Handy Downtown! They were prompt in getting back to you and the staff was very friendly! I highly recommend Nick for a salesman! He was very accommodating and helpful! Over prompt in getting back to you and the staff was very friendly! I highly recommend Nick for a salesman! He was very accommodating and helpful! Overall I had a great experience and would recommend this dealership to anyone! More
by bigdogger67
Employees Worked With
