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Hansen Motor Company

Brigham City , UT

Overview
Employees
Reviews
Vehicles
4.8
1,339 Reviews
Since 1952 and three generations, Hansen Motor Company has been family-owned and operated and is proud of our legacy and commitment to serve our customers. We have the full line of the time tested GM names, which includes Chevrolet, Cadillac and GMC. When you are ready to purchase your next new or used car, truck or SUV, consider Hansen Motor Company.
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1175 S Commerce Way

Brigham City , UT

84302

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Showing 1,339 reviews

September 26, 2023

WE ALWAYS GET GREAT SERVICE AT HANSEN MOTOR. WE LIKE THEM SO MUCH WE DRIVE FROM LOGAN,UATH More

by mwceng
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

Helpful
September 25, 2023

Customer service is great and easy to work with. My pickup was done in the time I was told it would take to change the oil. More

by aknorman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

Helpful
September 24, 2023

customer service is the best reason to come to Hansen's. Cody and Jon and always on top of things and do a great job!! More

by ro.baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Hansen Motor Company responded

Thank you for the kind words for Cody and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

Helpful
September 23, 2023

Earl Davis was fantastic. Helpful and friendly. Followed up with all the details and resolved everything quickly. More

by Clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Hansen Motor Company responded

Thank you so much, Clay, for your kind words for Earl, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

Helpful
September 19, 2023

The purchase of my car was simple efficient and the follow up service excellent. I would recommend this car dealership More

by bklees74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

Helpful
September 18, 2023

As a senior I have had many vehicle purchasing experiences. Hansen motor company is exceptional in all categories from buying to service and great people to assist you in every department. I am ha More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRADY ALLEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Lyle responded

Thanks for being the best.

Sep 18, 2023 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lyle, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

Helpful
September 14, 2023

I love bringing my truck to be serviced at Hansen's. I know they're gonna get me taken care of quickly and done right. Comfy lil waiting room, it's worth the drive to get there! More

by codesmom77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

Helpful
September 12, 2023

They were great to work with. They didn't try to sell me to hard on additional options which was great. More

by mosiah.torres
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Cutler
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Sep 13, 2023 -

Hansen Motor Company responded

Mosiah, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Matt Hansen Matt@hansenmotors.com

Helpful
September 08, 2023

Hansen Motor is an excellent place to have oil changes for automobiles! They are friendly, efficient and always willing to give me a ride home and bring the car to me cleaned and checked out thoroughly. More

by Spahrmarylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2023 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

Helpful
September 07, 2023

Transaction was very unprofessional. Didn’t see any figures until I took possession of car and really did not have time to read them. Papers were in a very old written on Manila folder More

by kallen44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Read
1.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lund
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Allen was great. Was one that was left to finish transaction.
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Sep 09, 2023 -

Hansen Motor Company responded

Kallen44, I am sorry you feel this way, and I hope you are enjoying your beautiful new Cadillac. We tried to be as accommodating as possible with your inability to come to our dealership due to travel distances per your terms. We completed as much over e-mail and phone as possible, but physical signatures must happen by delivery time. All the paperwork was presented to you at delivery, as listed above. This was all at your request, not traditionally how we would deliver a car at our dealership in Brigham City. Still, again, we are trying to accommodate with the distance between Northern and Southern Utah. Jeff could not deliver your car to you, so I asked Brady to assist, who was in a position to help accommodate the situation. We apologize that you felt handed off unprofessionally and that the papers were in a recycled folder for travel. Again, we want to thank you for your business, and hope you thoroughly enjoy your new Cadillac! Matt Hansen Matt@hansenmotors.com

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