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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,394 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,394 reviews

August 16, 2018

Patient and accomodating I drive by everyday . Saw the car on the lot I was looking for. Contacted them by email, went in for a test drive. Said to poor Mark, “ I’m a busy wom More

by Isla2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Bait & Switch I thought I did my research, this dealer had great reviews. The second I signed my contract to purchase my car, Dan Brinkley ducked all my calls and I More

by Jeepgirl15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brinkley
Aug 30, 2018 -

Harbro Sales & Service Inc responded

Thank you for taking the time to share your experience. As a small business we strive daily to have satisfied customers. I hope that the efforts made by Mark show a reflection of that. Regarding the large miscommunications that you had with our FORMER employee, we were extremely dissapointed to hear of this, and wanted to let you know that this individual is no longer with our company. We would still love an opportunity to make things right as it sounds that you have an great extended service plan that will protect you for years to come. Again thank you for your candid review, and as always we will work hard to improve for the future. I know that Mark has reached out again privately, and feel free to give him a call at any time at 508-234-6767.

August 14, 2018

Professional, Courteous, Accommodating Harbro was outstanding in providing urgent service for a vehicle I needed in just a day. They made it seem like it was no big thing and they could ea More

by Lance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
August 10, 2018

reliable and trustworthy I always return to Harbro to get my car serviced and to get repairs. The workers are all very friendly and their work exceeds my expectations. I alway More

by Nacho angry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yuele
August 09, 2018

Best Dealer!! This is my second vehicle purchase and I have to say they make it so easy!! I would highly recommend them, they go above and beyond!!! Mike Hare is th More

by tickey1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

opinion harbro was excellent,dependable and friendly.. i would recommend bharbro to others and i will. it is and was a pleasant experience being there. thank More

by DSTONE92777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ceramicoli, Joe Yuele
August 06, 2018

honest service Honest assessments, quality service, on time results. Over 20 years of association as my wife, my daughter and I have purchased 7 vehicles at Harbro. More

by timothy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Danny Freedman
August 02, 2018

Harbro's Quality ! While most folks don't like car repairs u r good to go here! Aaron Sylvester reviewed the situation @explains everything u need to know thanks! More

by helloaandrea
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
August 02, 2018

Routine Maintenance Recently brought in my Nissan Murano for regular oil change and routine maintenance check. As usual, the service people were courteous and friendly, More

by scennap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
July 31, 2018

Great job! Very happy with the service. So glad they were able to fit me in. Quick and efficient. Always a good experience when I come here to Harbro. More

by carbuyer199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Boisvert, Mark Alisch
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