Harbro Sales & Service Inc

I posted a review on the Harbro dealership and I did mention Aaron, the service guy on that review but after I fjished writing it, I noticed there was a separation between sales and service so I think A mention Aaron, the service guy on that review but after I fjished writing it, I noticed there was a separation between sales and service so I think Aaron deserves his own review under the service section. He is an amazing mechanic who knows his stuff and honors the warranty. He works alone so he needs help but all by himself, he still does an amazing job. I have only had my car a little over a month and thankfully, it hasn’t had too many problems but he diagnosed the problems easily. The first one he was able to get fixed right away at no charge because my car is still under warranty. He also diagnosed the second problem and I am just waiting for him to call me to set up an appointment to come in as soon as the part he ordered comes in. I couldn’t be happier with his service so far. More

Kind, personable staff, efficient service, and amazing results! My car is so happy and driving perfectly. results! My car is so happy and driving perfectly. More

Jonah and Mike was very helpful and made the whole process smooth and easy. This is my 4th vehicle from Harbro and would definitely recommend them. process smooth and easy. This is my 4th vehicle from Harbro and would definitely recommend them. More

Harbro is a class organization in every way. They were professional and my car was ready in a timely manner. They were professional and my car was ready in a timely manner. More

Good service try to get you in as soon as possible and fix it right fix it right More

The team is always pleasant and addresses any concerns that I may have as well as taking the time to explain what needs to happen. that I may have as well as taking the time to explain what needs to happen. More

Aaron in the Webster service department, once again, did a fantastic job with my vehicle! He is very knowledgeable, polite and explained everything! The communication was excellent! I can’t say a bad word a a fantastic job with my vehicle! He is very knowledgeable, polite and explained everything! The communication was excellent! I can’t say a bad word about Aaron. He IS the Webster service department and deserves to be recognized for his dedication!! Hopefully relief will come to support him!! More

Aaron was friendly, polite and informative. My car was repaired and ready to go when he said it would be My car was repaired and ready to go when he said it would be More

Had my car detailed there on 10/25/22, service was supposed to be for a full detail, originally a $250 service on special for $200. The exterior of the car was washed and appears to be waxed and looke supposed to be for a full detail, originally a $250 service on special for $200. The exterior of the car was washed and appears to be waxed and looked great. On the interior the rugs were vacuumed, and the interior appeared wiped down. However, the seats were supposed to be shampooed and I don't believe they were due to the fact there was a stain on the passenger seat that was still there once the car was picked up, that I easily removed once I got home with a carpet cleaner machine. Also, the windshield was not cleaned on the inside because I had cleaned it myself a week or so prior and it was left very streaky and those streaks were still there after picking the car up. Overall I'm very disappointed with the detail. Also, they ran my engine for about five hours. I had gotten gas the night before and reset up trip each time I do, and taking away the time it took me to drive to drop my car off, at pick up the trip had said the car had been running roughly 5 hours and 30 minutes. I don't know why a car would need to be running for that long during a detail. I was never called when the car was done either, I had left a voicemail at 2:00pm and 3:00pm, with no call back and then I called again around 4:15pm and someone answered this time and let me know the car had been ready. More

Harbor employs knowledgeable and friendly people. I had an oil change done recently on my Ford SUV. It was taken in immediately and done quickly. I got to sit in a pleasant waiting room. I was given I had an oil change done recently on my Ford SUV. It was taken in immediately and done quickly. I got to sit in a pleasant waiting room. I was given a detailed slip of what was done and by whom. Sean and Jeremy are the best! More