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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,387 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,387 reviews

February 19, 2021

Awesome as usual. I had a windshield wiper blade tear during a rainy day and I had to go into work the next day. I made the call to see if I could get it serviced, and sure enough my vehicle was squeeze More

by CHRISTHERRIEN49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester, Mark Alisch
February 19, 2021

Harbro is efficient, trustworthy, and reliable for service! Whether we utilize their service department for big jobs or small, we are always satisfied with their integrity and professionalism. More

by CDEVRIES4305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy De Vries, Aaron Sylvester
February 18, 2021

I was in need of new lightbulbs for replacements. They were able to schedule and take care of me quickly! It was greatly appreciated in order for my car to pass inspection! Thank you! More

by KAube77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 16, 2021

My family has bought every single car they have owned from Harbro and I decided that it was only fitting to buy my first car from them as well. Mike has always been a huge help to my parents so I decided More

by Dylan Marra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Cole
February 15, 2021

When I needed help they were quick to hear me out and provide with great services!! They definitely look out for their people and buyers. Highly recommend!!! More

by jayquellinmercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rodgers
February 10, 2021

I took my vehicle in for an oil change and to schedule regular maint. As usual, the appointment was fast, courteous and priced fairly. My next appointment was scheduled to take care of regular maintenan More

by CHRISTHERRIEN49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 07, 2021

I needed an oil change but I also had my check engine light on which they found quickly & put my mind at ease that it was nothing really serious .Mark was amazing to deal with. More

by LVIOL610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alisch
February 05, 2021

All of my questions were answered well and I trust them with my car. I had a family member who had only good things to say about Harbro. That is why I bought my car there. More

by loprou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
February 04, 2021

I went for a oil change and I wasn't going to be around until after you close to pick it up my vehicle and I asked to pay for it in advance and they said that they didn't know how much a oil change was so More

by jay_smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Alisch
Feb 16, 2021 -

Harbro Sales & Service Inc responded

Hi Jay, thanks for expressing your concern with how the billing was handled. Thanks for taking the time to talk to me more about this. As we talked about, we can't always pre-bill invoices because we don't always know exactly what a vehicle will need, as well as the taxes, etc. I am sorry to hear that this wasn't communicated to you in a way that you felt satisfactory. As you know, we take it seriously when someone feels they could have had a better experience. Hope to see you soon, we look forward to earning another 5 star review! -Mark Hare

February 04, 2021

I bought my car in September of 2020. In Jan- Feb I have over 400$ of repairs later. I would like to know how does that work? If they knew a certain problem happens with my kind of car why wasn’t I told abo More

by jayquellinmercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Rodgers
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