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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,480 reviews
March 10, 2020
Purchased a 2013 Ford Focus From start to finish it was a smooth interaction. I applied on line on Sunday and by Thursday I was driving out of the lot with my car! Thank you to From start to finish it was a smooth interaction. I applied on line on Sunday and by Thursday I was driving out of the lot with my car! Thank you to Bob Cole for lining up the financing for me and getting me into my Focus! More
by diannedufresne82
Employees Worked With
Bob Cole
March 07, 2020
Appointment for Service My car wouldn't start consistently. I brought it in and they diagnosed the problem quickly. I needed a new starter. They were able to attend to my My car wouldn't start consistently. I brought it in and they diagnosed the problem quickly. I needed a new starter. They were able to attend to my car and needs efficiently! I truly appreciate the attentiveness. Thank you! More
by KAube77
Employees Worked With
Mark Alisch
March 02, 2020
A pleasant and positive experience buying a used car from Harbro. Based on our experience, they do all they can to avoid or minimize the hassles of car shopping. Very customer focused. Harbro. Based on our experience, they do all they can to avoid or minimize the hassles of car shopping. Very customer focused. More
by joediv
Employees Worked With
February 28, 2020
Have bought three vehicles now with Harbro. They stand by their vehicles. And will be looking for another soon and will be returning. Great place to buy. their vehicles. And will be looking for another soon and will be returning. Great place to buy. More
by TimothyGignilliat1
Employees Worked With
Other Employees :
Dave Malo, Aaron Sylvester, Kim Guralski
February 27, 2020
Above & beyond Bob Cole went above & beyond in helping me after my car had been totaled. He turned a very stressful situation into a calm, positive experience. He Bob Cole went above & beyond in helping me after my car had been totaled. He turned a very stressful situation into a calm, positive experience. He found a 2017 Camry for me that is just right! Everyone at Harbro was very pleasant - something you don't find at a lot of dealerships. I am happy I found Harbro. More
by thankful_deb
Employees Worked With
Bob Cole
February 15, 2020
I love my Nissan Maxima! Harbro found the exact car I was looking for and at a great price! Looking forward to driving my blue car every day! Thank you Mike and Mark! was looking for and at a great price! Looking forward to driving my blue car every day! Thank you Mike and Mark! More
by s king
Employees Worked With
Other Employees :
Customer service, Michael McLaughlin
February 13, 2020
This week I purchased a car from Harbro for the third time. I was so confident that the car I was buying was going to be a quality car that I bought it sight unseen. A few phone conversations and some em time. I was so confident that the car I was buying was going to be a quality car that I bought it sight unseen. A few phone conversations and some emails later we picked up the car and it is excellent! Just as described and with great service we are very happy! More
by Usstickers
February 13, 2020
Pleased with the service and the vehicle. Everything about my experience with Bob Cole at Harbro has been very positive. Harbro had the vehicle we wanted and dealing with Bob made it that muc Everything about my experience with Bob Cole at Harbro has been very positive. Harbro had the vehicle we wanted and dealing with Bob made it that much easier to complete the transaction. More
by Ken E.
Employees Worked With
Bob Cole
February 09, 2020
Very helpful in getting a reasonable finance for my first car. I could tell i was working with someone with a lot of experience and felt secure in my purchase. car. I could tell i was working with someone with a lot of experience and felt secure in my purchase. More
by Ladykabie
Employees Worked With
Bob Cole
February 08, 2020
WOW! Great! all know that car dealers ares usually "car dealers".Not at Harbro. i just bought a used truck from them and MY salesperson Bob Cole was absolutely t all know that car dealers ares usually "car dealers".Not at Harbro. i just bought a used truck from them and MY salesperson Bob Cole was absolutely trustworthy. I was a little off on the tires that were on the truck and he said no problem we'll put new ones on. Done, it came with their 191 point inspection, E I when they changed the rear tires noticed that the brakes were so so, no problem they put new ones . Also, when i gave them my license and they noticed VETERAN on it, $500 bucks off just like that.. I've been recommending Harbro to all who comment on what a nice truck it is and they want to know where i got it and all. Family owned is the best And Bob sure makes you feel thatr way Thanks, Dick the pcost of the truck didn'"m More
by dmarcotte43
