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Harry Robinson Buick GMC

Fort Smith, AR

4.8
2,827 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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Showing 2,827 reviews

January 14, 2020

Audry Kimberling was super awesome! He has the best personality, and he really worked with me. 10/10 recommend! I’ll def be coming back! More

by ashleymac97
Recommend Dealer
Yes
Employees Worked With
Audry Kimberling
January 14, 2020

Jerry was very pleasant and low pressure. The dealership seem to be straightforward and very easy to work with. When it came to showing me about my new car she took her time and answered all of my question More

by Deborah
Recommend Dealer
Yes
Employees Worked With
Jon Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Corley
January 14, 2020

Excellent experience buying my Sierra Denali from Trey at Harry Robinson. Absolutely not a cliche salesman. Very honest guy. Would definitely buy from him again. More

by Dkeen25
Recommend Dealer
Yes
Employees Worked With
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chico Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Creekmore, Colton Montgomery
January 13, 2020

Great experience and great customer service I was extremely happy with the service of Harry Robinson. They went above and beyond to help us get the car we wanted! I definitely will be recommendi More

by mandymiller_casa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Corley, Reidena Carter
January 13, 2020

Brent took great care of me! Was quick to get back to with questions and made sure my vehicle was ready to drive off the lot. More

by Aaron.oneal
Recommend Dealer
Yes
Employees Worked With
Scott Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

Jerry was very helpful at finding me a car within my budget. He explained everything fully. He also went out of his way to get my tags from my trade in that I forgot to take off. More

by tarstewa21
Recommend Dealer
Yes
Employees Worked With
Jerry Corley
January 13, 2020

Audry & Joey were very personable, kind, & respectful. They provided good information on the vehicle, while also making me feel comfortable & right at home. I was very happy with my purchase, & after a fe More

by jonathanhawley30
Recommend Dealer
Yes
Employees Worked With
Joey Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audry Kimberling
January 13, 2020

Very unhappy with Internet purchase Buyer BEWARE! Bought a car off internet from here. Do NOT do that with these people. They told me everything was great on the car. It needed nothing. More

by s.fahrenthold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Creekmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Harry Robinson Buick GMC responded

As our customer experience manager explained, the sales person had limited knowledge of the vehicle & those issues were oversight. We did suggest that you come and inspect the vehicle before purchase. We offered to have our transporter pick up the vehicle and return your money. We accepted the solution you suggested, sending a check for the cost of the parts. The check was mailed last week. Thank you for bringing this to our attention and for allowing us to make it right with you.

January 12, 2020

My husband and I stopped by to just look at cars. Chico Gonzalez came out and visited with us and we drove a Buick Encore. He was not pushy and very helpful. I went back a week later and asked for him and More

by Billiekonert
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chico Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

muchas gracias x la ayuda q nos dieron y la troca esta bonita esperamos volver pronto por otro vehículo. Recomendamos a Team Day para sus compras. More

by jorgecobon
Recommend Dealer
Yes
Employees Worked With
Robert Day, Naisleth Day
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