Hartford Toyota

Great Experience I have bought/leased several cars including Acura, BMW, Honda, Infiniti, and Lexus. Today I went Hartford Toyota and I leased 2018 RAV4 XLE for my son I have bought/leased several cars including Acura, BMW, Honda, Infiniti, and Lexus. Today I went Hartford Toyota and I leased 2018 RAV4 XLE for my son. I had a great experience! This place offered ‘the best price’ that was excellent and I didn’t need to negotiate. Patricia Foxx, internet representative, contacted me and we exchanged several emails/texts and she give me the exact amount of down payment/monthly payment in writing. When I arrived, I was greeted by Michael Conlon, internet sales manager who calculated the exact numbers before I arrived, and Patricia, and they introduced me to Leslie Richam, my salesman, and he was great! He was very knowledgeable, kind, and very friendly. Absolutely no pressure and very patient. He worked very hard until everything was finished. Marc Clemons, a business manager, was also great. I usually hate seeing business managers because they often have other interests but he was different. Absolutely no pressure and I was in his office only for 5 mins or so. Overall, it was one of the best experiences I ever had in buying/leasing a car!!! More

Leasing a new car Everyone was amazing!! I bought my first car from them 10 years ago and I came back for my 2nd and 3rd car!! I definitely recommend going to Hartford Everyone was amazing!! I bought my first car from them 10 years ago and I came back for my 2nd and 3rd car!! I definitely recommend going to Hartford Toyota !!! More

A+ experience Did not expect to get a brand new 2018 rav 4, was going for a used one. But TK showed me the brand new one, took me for a test drive, and him and his Did not expect to get a brand new 2018 rav 4, was going for a used one. But TK showed me the brand new one, took me for a test drive, and him and his manager gave me an amazing deal that i could not turn down. I basically got the brand new 2018 rav 4 for almost the same price as a used 2016, or 2017 rav 4 from other dealerships. He knew i was in love with that sport model with the extra features so he did what he could to make it affordable and comfortable for me. They took leased car so i wouldn’t have to deal with it, and helped cover my last payment. He called me 2 days after to check in and make sure that everything was going well and Incase I had any questions. He called again a few days later to check in a second time which I didn’t expect. I received thank you emails, And overall great customer service! Go to hartford Toyota if you are car shopping and looking for a great experience More

Helped me I was in a pinch because another Toyota Dealership let me down after being a long time customer. The team at Hartford worked very hard to get me what I was in a pinch because another Toyota Dealership let me down after being a long time customer. The team at Hartford worked very hard to get me what I wanted. Bhavesh was very knowledgeable about the Toyota cars. More

Thank you! Thank you for a great experience at the Toyota Dealership and for all the help finding a great car! We appreciate your time and energy in showing us t Thank you for a great experience at the Toyota Dealership and for all the help finding a great car! We appreciate your time and energy in showing us the options and helping us through the car-buying process. We are very pleased with the product :) More

Pressure Free - Excellent experience! Henry was absolutely a pleasure to work with. With just having twins we quickly realized we needed a bigger vehicle for a family of 6 and while spend Henry was absolutely a pleasure to work with. With just having twins we quickly realized we needed a bigger vehicle for a family of 6 and while spending time in the service dept we decided we would just see what was available with no real intentions on purchasing as we weren't sure this was the right time. We were quickly paired with Henry who took the time to understand our needs and wants and based on that, helped us decide on a vehicle. Might I add he was very patience with us while we cared for our twins during our visit which slowed down the process greatly. After a few hours we decided on a van but knew we weren't in the position to do anything on the same day since we needed to review finances and do further research on the van. Henry followed up with a simple text a few days later (loved getting a text as I hate calls) and I informed him where we were with making a decision and with absolutely no pressure and much understanding Henry said he would continue to find us the van that fit our exact needs. After a few more days Henry sent me info on a few more vans he thought we would be interested in. I told him I would look into them and after a few days I followed up and told him we wanted to come in and check out the vans. He was once again very accommodating to our situation and by the end our test drives which my husband and I had to split into two test drives we were ready to proceed. After paperwork was complete we had a few extra things we needed done to the van before we took it so we knew it would be several days before we picked up. During that time he stayed in contact with us and kept us informed each step of the way until we picked up the van. On day of pickup Henry did a very detailed overview of the van and made sure we understood every inch of how the van operated which was greatly appreciated. All in all Henry was the absolute best salesman and made our experience very enjoyable and pain free. Really enjoyed not being pressured and more importantly he took the time to listen and understand. More

Pleasent experience. I initially made contact by email, got the call back within 15 minutes, made an appointment to come in the same day on my way home from work. I was gr I initially made contact by email, got the call back within 15 minutes, made an appointment to come in the same day on my way home from work. I was greeted by the receptionist and then by the internet sales person. I was looking for a truck and they contacted Leslie one of their sales associates. He sat with me and I discussed everything I was looking for. We scanned the parking lot and found a similar truck but not the color I was looking for. Took a test ride and came back to the dealership. I was told I could take as long a test ride as needed so no pressure. We negotiated a price I had a trade in which I think I was given a fair price for. They gave me all the time I needed to decide and after it was just a matter of finding the color I wanted, which only took two days. The guys I worked with were mostly Richie Jr the owners son and Leslie both very easy to work with. I got answers to all my questions and felt that they were very truthful in meeting my requirements for accessories they were not just trying to sell me something I didn't need for sake of more commission, I never felt that at all which tells me a lot about the ethics there. I am 60 years old and can't remember a more pleasant experience buying a vehicle. More

Excelente servicio Luis martinez me atendio excelente. Explico muy bien y aclaro todo mis dudas. Gracias a el tengo mi auto.Hizo todo para ayudarme en poder lograrlo. Si Luis martinez me atendio excelente. Explico muy bien y aclaro todo mis dudas. Gracias a el tengo mi auto.Hizo todo para ayudarme en poder lograrlo. Si nesecitas un auto busque a Luis martinez Excelente. He talk ingles and spanish. More

Great experience We had a great experience. We went to different places prior to The Toyota Dealer in Hartford, this was a awesome experience from the moment we walked We had a great experience. We went to different places prior to The Toyota Dealer in Hartford, this was a awesome experience from the moment we walked in. Sales representative Jeannette was spectacular I will recommend everyone that is searching for a new vehicle. More

My experience in Hartford Toyota with Jeannette Garcia Hice la mejor desicion al ir a Hartford Toyota... recibi el mejor trato de parte de todos en especial de Jeannette Garcia vendedora. Me ayudo bastante Hice la mejor desicion al ir a Hartford Toyota... recibi el mejor trato de parte de todos en especial de Jeannette Garcia vendedora. Me ayudo bastante para que yo pudiera tener conmigo mi Toyota Corolla 2018. Le agradezco mucho la gran atencion y empeño que puso conmigo... Muchas gracias More