Hartford Toyota

As a first time buyer of a car newer than 1977 from a dealership I was a little nervous. But since I am going on 63 years old I figured that it was time to treat myself. My brother from another mother h dealership I was a little nervous. But since I am going on 63 years old I figured that it was time to treat myself. My brother from another mother has a son working there his name is Steven Elliott, he told me not to worry they will hook you up. From the time I walked threw the door I felt at ease. I was shown a 2018 Honda CR-V and it was love at first sight. From Guy who showed me the car and took me out on a test drive,to Ben who started the paperwork and put the plates on to Bri who prossesed what seemed like miles of paperwork with swift ease made me a loyal customer for whatever years I have left (haha),any they should all receive a hug and a job well done 👍 Sincerely Joe Salafia More

Where to start, from the moment I entered the store I was greeted and treated with a respect and courteous service. In fact, the Sales Manager actually worked with me, as it was a busy day. His level of at greeted and treated with a respect and courteous service. In fact, the Sales Manager actually worked with me, as it was a busy day. His level of attention and follow up allowed my wife and I to review, drive and conclude a hassle-free purchase in about 90 minutes. There was no screwing around like at other dealerships in the past, which could have taken hours. More

Omar Rivera was a pleasure to work with. He was kind, friendly and did not pressure or push anything but listened to what we wanted. As the car we were looking for was in short supply there He was kind, friendly and did not pressure or push anything but listened to what we wanted. As the car we were looking for was in short supply there was a waiting process. Omar kept us up to date on the process and the timeline. Rich provided a fair deal and was helpful to finish the process. We enjoyed meeting with Andy to process the final paperwork. Omar did a great job of explaining the details of the car once it was delivered. It was the third car our family purchased from Hartford Toyota and we were happy to return. More

On the 8th of February 2022, I went to purchase a 2018 Toyota Rav4 after totaling my 2018 Mercedes GLA 250 4 MATIC. Now, on the 12th of February 2022, I called and spoke with one of the managers there and Toyota Rav4 after totaling my 2018 Mercedes GLA 250 4 MATIC. Now, on the 12th of February 2022, I called and spoke with one of the managers there and told them that I don't want the car. He said, “Ma'am, when you sign a contract the process cannot be reversed. It is just like getting cable for your home, you can't get out of it". Now, I am aware that contracts can be breached and with documents I received on the day of purchase states that. BUYER'S REFUSAL TO PURCHASE : "If I fail to accept of Motor vehicle within five days after I have been notified that it is ready for delivery, then I understand that any deposit which I have made with this order, whether by cash or by another motor vehicle turned in for trade, shall be forfeited to you and be kept by you and at your option shall constitute liquidated damage for my breach of this agreement". Now, I am not trying to be rude or anything, but, this egregious! The poor customer service along with lack of understanding of humanity, I have found to be preposterous. This is the world we live in. Cold hearted Humans with characters like a consuming fire of toxification. Like, who are you to have the audacity to tell me that I can't get out of a contract? Are you God? Do you know how hard I've worked to have a credit score over 700? How are you going to tell a black folk that she can't "get out the contract"? It is like you are imprisoning me. But, I refuse to be held down to your bondage. I WILL NOT REPOSSESS A VEHICLE THAT I HAVE NEVER DRIVEN OR TAKE HOLD OF !!!! More

Been with this dealership for many years and always get very good service Omar the sales person and all staff very polite and will work with you is very helpful and friendly easy to talk to will recommend very good service Omar the sales person and all staff very polite and will work with you is very helpful and friendly easy to talk to will recommend to friends .just got my 3022 rav4 very happy thank you toyota and all staff that made it possible... More

I worked with Omar Rivera. He was a joy. He spoke softly....no frenzied sales pitch...was polite and attentive to my needs. He answered all my questions and never pressured He was a joy. He spoke softly....no frenzied sales pitch...was polite and attentive to my needs. He answered all my questions and never pressured me. Since this was my first car purchase on my own (my husband always did this but is ill now and I am 72 years old), Omar was the perfect choice for me. The only problem I found was that so many people were in the store buying cars that the wait time for action took longer than I would normally liked, but I guess if so many buyers choose Hartford Toyota Supercenter, I made a good choice of dealerships. More

Omar was so courteous and friendly and worked hard to make our experience a great one. Rich helped out and made the "making a deal" part easy. Andy brought it home with the delivery. Great experience! make our experience a great one. Rich helped out and made the "making a deal" part easy. Andy brought it home with the delivery. Great experience!!! Thank you all!!! More

I thought the the dealership was really good and flexible with everything going on with supply chain issues. They did everything they could to be accommodating in getting me my car. Omar Rivera did a great j with everything going on with supply chain issues. They did everything they could to be accommodating in getting me my car. Omar Rivera did a great job selling me the car and the transition. More

Ben was very friendly and made my buying quick and easy. He was quick to get back to me when I left a message concerning purchasing my car. He also got me the payment I told him I was working with. Thanks B He was quick to get back to me when I left a message concerning purchasing my car. He also got me the payment I told him I was working with. Thanks Ben More