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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,761 reviews

September 16, 2022

I was very pleased with the professionalism and knowledge displayed by the service personnel and quicklub team. Chris in quicklub was especially helpful. More

by JPAROTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donovan, Connor Brown
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Sep 19, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business, we appreciate you as a Hawk customer!

September 16, 2022

Outstanding Sales department ! !!! D.J was knowledgeable friendly and professional. I would recommend this dealership to family and friends!! More

by KSTRAHAN7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
1.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Bermudez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

Hawk Ford of St. Charles responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

September 16, 2022

Great service and way above the rest of the dealerships I’ve been to in the past! They own your problem and go above and beyond to your satisfaction A++ in my book! Will come to Hawk whenever I need real More

by DEBBIE.BEHRENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2022 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Thank you for your business, we appreciate you as a Hawk customer!

September 15, 2022

I would recommend it for warranty service only Because the pricing is a little bit high and they’re always pushing for more work to be done More

by DAVESASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
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September 15, 2022

Excellent service for taking me as a walk-in! Appreciated the recap of work needed. More

by PHYLANNC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! thank you for your business, we appreciate you as a Hawk customer!

September 15, 2022

I receive quality service from Hawk Ford and appreciate the patient and helpful explanations from the staff. More

by PAULANAGEL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
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Sep 18, 2022 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!

September 15, 2022

1st time there for service all went well Frank service manager very helpful & was Jennifer. More

by JSINSTALL
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank , Jennifer Rocio
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Sep 18, 2022 -

Hawk Ford of St. Charles responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is ever anything else we can do for you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

September 14, 2022

The new space is great My car was taken care of quickly Thanks Hawk Ford More

by MICHAELKINGCHGO
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Menkovic
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Sep 16, 2022 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2022

Jeff was great to work with. Financing with Andrew was also easy and straight forward. I recommend Hawk Ford. More

by GHOOP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
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Sep 14, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

September 11, 2022

Jeff focused on what I wanted and delivered in a timely manner! He also was very knowledgeable about the Explorer. More

by TMANZANO915
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nonone
Report | Print
Sep 13, 2022 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with Jeff! Please let us know if there is ever anything else we can do for you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

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