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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,797 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,797 reviews

April 22, 2022

Bill Wackerlin and Gus Babalis very helpful. . I was very pleased with my purchase & would highly recommend them to friends & family. More

by RSWENSON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Ford of St. Charles. Thanks again for the recommendation, and have an amazing day!

April 20, 2022

Easy to work with. Explained all work to be performed and the reason for it. Work was done quicker than I anticipated. More

by BLSNYDER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for your business, we appreciate you as a Hawk customer! Take care!

April 20, 2022

Great staff. Very helpful and easy to work with. No pressure just great service. Without a doubt would recommend to others. More

by MARKUSCIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson, Nikko Ponce
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

April 20, 2022

The vehicle I was looking for wasn't available and can't be ordered at this time,so my salesman Jim Pascente, kept working on finding me an interim vehicle and found me one I'm really happy with. Thanks Jim More

by DMK747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Pascente, Andrew Munson
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

Since purchasing my 2017 Ford Escape I always bring it to Hawk for the oil changes, etc. i have never had a bad experience. BTW the young lady who helped me at Wuick Lane was excellent! More

by ANTONICHCHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at Quick Lane
May 08, 2022 -

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for your business, we appreciate you as a Hawk customer! Take care!

April 18, 2022

Easy online scheduling. Multiple reminders. Drop off and pick up service. Repair completed on time. More

by rwoods707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your business, we appreciate you as a Hawk customer! Take care!

April 18, 2022

I was very pleased with the prompt service. They were very friendly and they took care of my vans service. I was pleased. More

by LARRYDENNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2022

Service representative was friendly and helpful with the recall service update and the service warranty problem area that needed attention. More

by ODDJOBS.JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Ford of St. Charles. Thank you for your business, we appreciate you as a Hawk customer! Take care!

April 18, 2022

Hawk Ford always does a superior job IMO. Drove in Saturday, tires installed, PM service done, all in less than 2 hours. The staff is great and I was even offered lunch. I'll be back! Than More

by cgallien
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
May 08, 2022 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your business, we appreciate you as a Hawk customer! Take care!

April 16, 2022

The service was easy to schedule and the work was fast and professional. A good experience. More

by DSHELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
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