Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
3,305 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,305 reviews
September 14, 2026
I can’t say enough about the team at Hawk. Gerardo and the team worked diligently to assist me with work needed and I appreciate them very much. Gerardo and the team worked diligently to assist me with work needed and I appreciate them very much. More
by bdevine
Verified CustomerEmployees Worked With
Gerardo Sharif
September 12, 2026
Prompt services. Kept me informed. Brother up to date with other services that needed to be preformed. Kept me informed. Brother up to date with other services that needed to be preformed. More
by mjtmcmillan
Employees Worked With
September 12, 2026
I appreciate how they can pick your car up and bring it back to you when you’re not able to. I thank God for that service other than that I just really appreciate the della for having these services for th back to you when you’re not able to. I thank God for that service other than that I just really appreciate the della for having these services for their unable sometime More
by GILESVERONICA82
Employees Worked With
September 11, 2026
I had a driver seat top replaced and when I got the car back the bottom of the driver seat was bent. I had it picked up for diagnosis and it was approved. The new seat came in and something was broken. I w back the bottom of the driver seat was bent. I had it picked up for diagnosis and it was approved. The new seat came in and something was broken. I was not given specifics so I'm not sure. I had to have the vehicle delivered back to me then get picked up again once the new seat part came in. I don't care how long it took but I feel the car should have been returned to its original condition and it wasn't. At the time of the seat issue I had a dash board vent replaced which resolved that issue. More
by ANTHONYMIDDONA
September 11, 2026
Kathy and the service team at Hawk Ford Commercial did an outstanding job on our motorhome. Working with Kathy is always a pleasure as she makes the entire process seamless and stress-free. We especially lov outstanding job on our motorhome. Working with Kathy is always a pleasure as she makes the entire process seamless and stress-free. We especially loved receiving the detailed video from the service technician, which clearly explained the diagnostic information for our engine before any work began. We highly recommend their professional and transparent service! More
by youngmom
Employees Worked With
Kathy Czerwinski, Draven Hutcheson
September 10, 2026
Took vehicle in for an evaluation. Misdiagnosed the leak and I paid for a front axle seal I didn't need. Had to take time off work to take it back a second time to get it fixed. Then t Misdiagnosed the leak and I paid for a front axle seal I didn't need. Had to take time off work to take it back a second time to get it fixed. Then they wanted to charge me for the original fix on the problem. I really need to talk to someone about this More
by Wjay99
