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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,407 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,407 reviews

October 27, 2026

Worked fast. Got things done quickly. Friendly. Helpful. Not sure I truly needed fuel induction, but the rest was excellent. More

by Big2cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2026 -

Hawk Ford of St. Charles responded

We're glad our team made service on your Ford Bronco quick and easy to navigate. We also acknowledge your uncertainty about whether the fuel induction service was necessary.

October 27, 2026

The dealership was extremely friendly and helpful with the issues that I came into the dealership with. Such great customer service overall More

by SHALAMARJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2026 -

Hawk Ford of St. Charles responded

We're glad our team made you feel welcome and supported you with the concerns you brought in for your Ford Fusion. Thank you for the five-star rating!

October 26, 2026

Went out of his way to help me. Great guy to have working for Hawk Nissan. More

by BARRYBURBURY
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 26, 2026 -

Hawk Ford of St. Charles responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2026

They take care of my car when I have a concern or when a problem occurs. More

by NANCYANDARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2026 -

Hawk Ford of St. Charles responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Hawk Ford of xx. Charles .

October 25, 2026

On time, quick and professional however I didn't receive trade in estimate what you offered More

by DPECHENJUK
Recommend Dealer
Yes
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Oct 25, 2026 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 24, 2026

Kathy, in the truck department was very helpful. Would come back again to have my RV serviced. More

by DAVID_Y_TAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy in Trucks Department
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Oct 24, 2026 -

Hawk Ford of St. Charles responded

Thanks for sharing about your experience with Hawk Ford of xx. Charles . We appreciate your business and hope to see you again soon!

October 24, 2026

Great experience. I feel like a long time valued customer I recommend Hawk Ford be your go to car dealership!! More

by SCHILLER345
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 24, 2026 -

Hawk Ford of St. Charles responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 23, 2026

I can always get an appointment same day. That is a plus for me. Staff are always keeping me informed on what is happening with my car. More

by Lhayes1334
Recommend Dealer
Yes
Employees Worked With
Amase
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Oct 23, 2026 -

Hawk Ford of St. Charles responded

Knowing you can always secure a same-day appointment for your Ford Fusion and receive clear updates about its service means a lot to our team. We’re glad our staff could keep you informed at every step.

October 22, 2026

Great efforts and results by Cathy C. (service writer) and Ed (technician) with exceptional communication. More

by KS0
Recommend Dealer
Yes
Employees Worked With
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy C. - PRO Service Writer, Ed - PRO Service Technician,
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Oct 22, 2026 -

Hawk Ford of St. Charles responded

Your praise of our communication shows what we aim for in every service visit. Knowing you found the results outstanding and felt well informed means a great deal to our team.

October 20, 2026

I loved that they picked up my car from my workplace, kept me informed of its service, helped me make informed decisions, and returned my car to my workplace by the end of the day! More

by Lauratarro
Recommend Dealer
Yes
Employees Worked With
Service department
Print
Oct 20, 2026 -

Hawk Ford of St. Charles responded

Your note about our team picking up and returning your Ford Edge to your workplace by day’s end reflects our commitment to convenience. Knowing that our updates and guidance helped you make informed decisions is rewarding. Your praise and five-star rating mean a great deal to our service team.

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