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Hawk Ford of St. Charles
St. Charles, IL
3,265 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,265 reviews
August 11, 2026
Service was for diagnostic and evaluation. Listened to concerns and addressed each one. Work was done efficiently and we had the car back the same day. Listened to concerns and addressed each one. Work was done efficiently and we had the car back the same day. More
by CLINTONYOUNG
Verified CustomerEmployees Worked With
Unsure
August 09, 2026
It would be helpful if you would remind the customer about their tire rotation if it is needed. about their tire rotation if it is needed. More
by MODAFFS
Employees Worked With
August 08, 2026
The dealer is just ok, charged me 3% to use credit card to pay. Nothing posted and wasn’t informed until time to pay. to pay. Nothing posted and wasn’t informed until time to pay. More
by FLASHHEMI
Employees Worked With
August 07, 2026
Friendly service without high pressure sales tactics. The negotiation and buying process were fair and expedited. Overall a very positive experience The negotiation and buying process were fair and expedited. Overall a very positive experience More
by John Hagen
August 07, 2026
The service has been wonderful. Everyone has been extremely helpful, courteous and willing to help. I am very pleased with the experience! Everyone has been extremely helpful, courteous and willing to help. I am very pleased with the experience! More
by RROOT1
Employees Worked With
August 06, 2026
As always, the team at Hawk Ford took care of my maintenance needs. For the first time I used the pickup and dropoff service and that was fantastic. I don't recall the name of the woman who coordina maintenance needs. For the first time I used the pickup and dropoff service and that was fantastic. I don't recall the name of the woman who coordinates the pickup/dropoff, but she gets 5 stars as well. More
by ANDREW@ADOWNIE.NET
Employees Worked With
August 04, 2026
Jeff was great, very professional and informed me of all the features of my new mustang. the features of my new mustang. More
by LILBIRD64
August 02, 2026
Was an easy and fast experience in purchasing a new car, everybody that was assisting in the purchase was very helpful and nice, would recommend to buy a car from them everybody that was assisting in the purchase was very helpful and nice, would recommend to buy a car from them More
by PMASNICA
August 01, 2026
This is the third car I have purchased at this dealership, I have been very happy here. dealership, I have been very happy here. More
by KZAR
