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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
3,362 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 3,362 reviews

October 03, 2026

Way overpriced. Recommended a new set of spark plugs which we needed, but not at their price. 50% higher than my local Ollie’s in Batavia. More

by SCHAFERCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janette Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2026

Kirk took great care of us and we will be shopping with him again Kirk is knowledgeable and helpful and put us in the right car for us More

by cstinsa
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Brown
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Oct 02, 2026 -

Hawk Ford of St. Charles responded

It’s rewarding to know you felt well cared for and guided into the right Ford Bronco Sport. Hearing that you’ll shop with Kirk again means a lot to our team.

October 02, 2026

Efficient and thorough They got what I needed done fast and everything seems to be working fine a great experience More

by billthomas4166
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 02, 2026 -

Hawk Ford of St. Charles responded

We’re glad we could provide prompt, thorough service on your Ford F-150. Thank you for the five-star rating, and knowing everything is working well means a lot to us.

October 02, 2026

We have been taking our fleet to hawk ford for years now. I trust no other dealer or mechanic to work on our fleet! They are professional and get back you on a timely manor! Kathy in truck center is awesome More

by LDELEON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Czerwinski
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Oct 02, 2026 -

Hawk Ford of St. Charles responded

Knowing that you feel confident entrusting your fleet to our service department year after year means a lot to our team. We’re glad our truck center team could deliver professional, timely support and address all your needs during the service on your Ford F-450.

October 01, 2026

Made appointment for transmission update recall 26S28. After I left my transmission still had shifting problems. Brought it back to get lead frame replaced, per recall, they said they couldn't find the ri More

by DAN_BOTTOMS
Recommend Dealer
No
Employees Worked With
Kyle
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Oct 05, 2026 -

Hawk Ford of St. Charles responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 01, 2026

Working with Jeff was a pleasure he definitely worked on me with price and my trade in he was very patient which I appreciate it. More

by DEB.CLARK713
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 01, 2026 -

Hawk Ford of St. Charles responded

Knowing you appreciated our team’s patience during the service on your Ford Maverick means a lot to us. Thank you for the five-star rating, and we’re here if you need anything else.

September 30, 2026

Clear comms, set expectations as the primary point of contact. He was friendly and informative. More

by ewt475@gmail.com
Recommend Dealer
Yes
Employees Worked With
Gary (Gerardo), Pete and Joshua
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Sep 30, 2026 -

Hawk Ford of St. Charles responded

Your feedback on clear communication and setting expectations during your Lincoln Navigator service reflects how our service department keeps clients informed. Hearing you found our service advisor friendly and informative means a lot to our team.

September 29, 2026

Service took longer than expected. Also, check out with cc was disturbing. Since adding a fee for cc started in early summer, customers should have been notified. More

by heather.uselding57
Recommend Dealer
Yes
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September 29, 2026

Brief encounter; good outcome- that's what I expect from a Ford dealership otherwise I would by a different brand. More

by cschlecker
Recommend Dealer
Yes
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Sep 29, 2026 -

Hawk Ford of St. Charles responded

Thank you for the five-star rating. We’re pleased the prompt service on your Ford Explorer met your expectations.

September 29, 2026

Like the service Friendly and accommodating Not much more to say, it was just a tire More

by Hoppensteadt
Recommend Dealer
Yes
Employees Worked With
Josh
Print
Sep 29, 2026 -

Hawk Ford of St. Charles responded

We’re glad our service felt welcoming and supportive. Thank you for trusting us with your Ford F-150 tire service.

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