Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
3,226 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,226 reviews
Verified Customer
June 25, 2026
Oil was changed again with 5K miles about 2 months earlier 2.5K. Wrong oil was utilized... earlier 2.5K. Wrong oil was utilized... More
by SRETENSTANKOVICH
June 23, 2026
Ford’s mobile service for my car is great. Very professional and knowledgeable techs came to my home, on time and always teach me something about how to care for my vehicle. Very professional and knowledgeable techs came to my home, on time and always teach me something about how to care for my vehicle. More
by WENDYSMAAG
June 20, 2026
Kirk and the sales team did a great job communicating throughout the process and followed through on everything they said they would do. Kirk was patient with my questions, helped get the deal where it n throughout the process and followed through on everything they said they would do. Kirk was patient with my questions, helped get the deal where it needed to be, and made the delivery process smooth and straightforward. More
by Mike
June 18, 2026
As always, the service was excellent timing was perfect and the vehicle was clean when I picked it up and it was ready when I asked thank you again for your five star service and the vehicle was clean when I picked it up and it was ready when I asked thank you again for your five star service More
by Dan crull
June 18, 2026
Kirk did an outstanding job with selling us my new Ford truck. He listened to every question I had and answered everything, precisely even one above and beyond and gave us a cup of coffee. I would recommen truck. He listened to every question I had and answered everything, precisely even one above and beyond and gave us a cup of coffee. I would recommend Kurt when you're looking to buy a new Ford vehicle at Hawk. More
by AMCALABRESE26
June 17, 2026
Great, was able to look at new trucks, in lot, without being...followed around by salesperson. We decided to head inside and start talking, finance manager / sales set us up with Eric, great to deal with, being...followed around by salesperson. We decided to head inside and start talking, finance manager / sales set us up with Eric, great to deal with, no aggressive sales tactics, just explained options and possibilities, was like going on vacation with a friend. We ended up getting a great deal on a new F250 and a Bronco. Thank You More
by R
June 16, 2026
Only good things to say about the Hawk Service Center. Oil changes are a breeze with the courier service. Plenty of great communication, too. Oil changes are a breeze with the courier service. Plenty of great communication, too. More
by JPIPER3
June 16, 2026
I can't say enough about the customer service. Excellent job! Molly thank you for following up on my issue. Excellent job! Molly thank you for following up on my issue. More
by AMCALABRESE26
