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Hawk Ford of St. Charles
St. Charles, IL
2,785 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,785 reviews
September 04, 2020
It was a very pleasant experience. Bob my Salesman was awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! More
by MSMARQUIS1
Verified Customer
September 03, 2020
great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More
by BAK6040
Employees Worked With
great great
September 03, 2020
I chose to buy my new truck at Hawk Ford. I worked with salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more ca salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more can you ask for? More
by CHRIS L.
September 03, 2020
Great experience. Went in, told Kirk what I wanted, what my budget was, and what I wanted to look at. He immediately knew what was going to fit for me and from start to finish the entire experience was wond my budget was, and what I wanted to look at. He immediately knew what was going to fit for me and from start to finish the entire experience was wonderful. More
by SCPD332
September 03, 2020
Bob Perri made everything go smooth and easy. Bob set expectations and lived up to his word. He followed up immediately after the purchase as well. expectations and lived up to his word. He followed up immediately after the purchase as well. More
by KRC381
September 02, 2020
I enjoyed my experience. I would buy another car here again. I had 2 surprises and 1 was fixed and the other is in the process of being fixed. I knocked 1 star off because my 2 surprises I was working on again. I had 2 surprises and 1 was fixed and the other is in the process of being fixed. I knocked 1 star off because my 2 surprises I was working on with Eric and Andrew, I wish they would call back more. I did most of the calling. Not a huge issue, but calls back are always appreciated. More
by Andrew DiMaggio
September 02, 2020
It was easy to schedule an appointment and have my car It was easy to schedule an appointment and have my car car taken care of The service staff went out of their way to help, i will be back in the futur It was easy to schedule an appointment and have my car car taken care of The service staff went out of their way to help, i will be back in the future! More
by PAULK0743
Employees Worked With
Other Employees :
Patrick Hertel
September 02, 2020
Appreciated that you opened right on time. Very friendly and helpful throughout the whole appointment. I waited for the car and although it took well over an hour I could see the workers were diligent in th and helpful throughout the whole appointment. I waited for the car and although it took well over an hour I could see the workers were diligent in their work. Also appreciated how the staff works well together. I can't remember the young man to took care of me but he was very respectful and helpful. More
by CLEWIS8314
Employees Worked With
i can't remember his name.
September 02, 2020
Enjoyed working with Bill Wackerlain. Professional, courteous knew the product line and made buying our new ford escape a pleasant experience. I highly recommend him to anyone wishing to buy a ford pro courteous knew the product line and made buying our new ford escape a pleasant experience. I highly recommend him to anyone wishing to buy a ford product. More
by DOMC3333
September 02, 2020
Ken was a great salesman. Walked us through the whole process to special order a car. Explained all of the available features. We were able to see and drive a similar model. It took just a little longer process to special order a car. Explained all of the available features. We were able to see and drive a similar model. It took just a little longer then promised for the car to come in but that was understandable under the circumstances (Covid). More
by Loving the new car!
