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Hawk Ford of St. Charles
St. Charles, IL
2,847 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
October 19, 2020
The Quick Lane service was comprehensive and expert, and my wait was less than 45 minutes. I was entirely satisfied with the quality and timeliness of Hawk's service. my wait was less than 45 minutes. I was entirely satisfied with the quality and timeliness of Hawk's service. More
by DMOR2
Verified CustomerEmployees Worked With
Scott Cheperka
October 16, 2020
We were looking for a second vehicle for my daughter and her husband. After a very unpleasant car shopping experience in Elgin Hyundai, I decided to call a friend of mine in Hawk Ford. The experience was an her husband. After a very unpleasant car shopping experience in Elgin Hyundai, I decided to call a friend of mine in Hawk Ford. The experience was an easy walk in the park. Very friendly service, no hidden fees, financing was clear, easy to understand. No pressure or stress. Kirk was our salesperson. Five stars from me!!! More
by KTYTON
October 15, 2020
Cam to replace my 2008 F150 and was pleased with the selection and assistance in reviewing and test driving the tucks. Had an enjoyable sales service, along with learning new features. selection and assistance in reviewing and test driving the tucks. Had an enjoyable sales service, along with learning new features. More
by FSGWGB
Employees Worked With
Jim Pascente, Andrew Munson
October 15, 2020
Came in for an oil change & tire rotation, “The Works”. The service writer told me it would be 30 minutes before they could get it in, which was fine with me, but it was done much faster. The place doesn’t The service writer told me it would be 30 minutes before they could get it in, which was fine with me, but it was done much faster. The place doesn’t hVe near the personality it did with Rebecca and Nick in the past, but the service is still great. More
by MIKE60174
Employees Worked With
Two unnamed service writers.
October 15, 2020
Kirk has been our salesman for over 20 years and we trust him. He provides his expertise in all facets of the purchase or lease. him. He provides his expertise in all facets of the purchase or lease. More
by LINDAGALLIEN2009
October 15, 2020
Car was brought in to have a remote starter installed and was completed on time and with no operating problems. Very well satisfied with the work done and the service department. and was completed on time and with no operating problems. Very well satisfied with the work done and the service department. More
by RGEEVE
Employees Worked With
October 14, 2020
There was more than ample cars and trucks to choose from. Sales folks were very easy to work with. I would not hesitate to return for my next vehicle. Sales folks were very easy to work with. I would not hesitate to return for my next vehicle. More
by STEPHENSONTOM269
Employees Worked With
Ken Bailey, Andrew Munson
October 14, 2020
Everyone was very friendly and helpful! I felt very welcomed and everyone wanted to make sure that I was making the best choice in purchasing the EcoSport. welcomed and everyone wanted to make sure that I was making the best choice in purchasing the EcoSport. More
by ZIGGY
October 14, 2020
I felt they went above and beyond to get me the best deal and I will definitely send any friends or associates their way in the Future and I will definitely send any friends or associates their way in the Future More
by TISHANN5
October 12, 2020
The Service Department team of Steve Kershaw and Steve Staub is second to none. Both are very accommodating and are genuinely concerned about getting your vehicle repaired right the first time. Both are Staub is second to none. Both are very accommodating and are genuinely concerned about getting your vehicle repaired right the first time. Both are courteous, knowledgeable, professional and take customer service seriously. More
by REF
