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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
August 25, 2020
This is the third truck that I have purchased from this location. I have no problem driving a longer distance to get to Hawk Ford because the staff there is better than any other sales department that I ha location. I have no problem driving a longer distance to get to Hawk Ford because the staff there is better than any other sales department that I have ever encountered. Kirk Brown is one excellent salesman! His laid back, no pressure sales tactics make the process very stress free. He also actually takes an interest in what his customer needs or wants. Kirk's years of experience and product knowledge are also quite evident. Lastly, Kirk is honest, which makes for a trust worthy purchase. More
by GeraldNissanSucks2
Verified CustomerEmployees Worked With
August 24, 2020
Friendly people,Bob Perri was very helpful and was very knowledgeable about the car and the type of features the car came with.Thank you knowledgeable about the car and the type of features the car came with.Thank you More
by ABEPEREZ1993
Employees Worked With
Bob Perri, Andrew Munson
August 24, 2020
Bill and Chris made the car buying experience smooth. They are knowledgeable, friendly, professional and will continue to be referred to my friends and family! They are knowledgeable, friendly, professional and will continue to be referred to my friends and family! More
by KLE98KLE
August 24, 2020
Service was great to deal with. Quick and easy at the Quick Lane. Would recommend to my friends and family. Patrick answered all my questions Quick Lane. Would recommend to my friends and family. Patrick answered all my questions More
by kb356
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
August 21, 2020
Brought both my 2004 and 2008 Grand Marquis cars in for regular maintenance. Everything was satisfactorily completed. Social distancing was also maintained in the waiting area. regular maintenance. Everything was satisfactorily completed. Social distancing was also maintained in the waiting area. More
by MEC49C
Employees Worked With
Kyle, Patrick Hertel
August 21, 2020
Hawk Ford worked with me to make a deal I was completely happy with my purchase. Went the extra mile. couldn't be happier with my purchase happy with my purchase. Went the extra mile. couldn't be happier with my purchase More
by PONMCCORMICK
August 21, 2020
Jim was great. Professional and true to his word. Easy working with him and the dealership. Will recommend him to my friends. Happy with the truck working with him and the dealership. Will recommend him to my friends. Happy with the truck More
by JCHANEY1203
August 21, 2020
Patrick and Sam are the most helpful and friendly gentlemen! Great service and feedback in explaining the service my car needed! Great to have a quality service place to go gentlemen! Great service and feedback in explaining the service my car needed! Great to have a quality service place to go More
by JTMCGOWEN
Employees Worked With
Sam , Patrick Hertel
August 19, 2020
Had a recall letter, called Hawk Ford service and they scheduled me right away. Worked with me on my schedule and fixed the issue in reasonable time. Very efficient and professional. Thank you scheduled me right away. Worked with me on my schedule and fixed the issue in reasonable time. Very efficient and professional. Thank you More
by r.moll
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
