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Hawk Ford of St. Charles
St. Charles, IL
2,847 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
October 05, 2020
Chuck did a tremendous job of finding me a vehicle and fitting it into my budget. The whole process was pressure free and very comfortable. I will HIGHLY recommend Hawk Ford of St. Charles to everyone! fitting it into my budget. The whole process was pressure free and very comfortable. I will HIGHLY recommend Hawk Ford of St. Charles to everyone! More
by CPOT0212
Verified Customer
October 02, 2020
Was pleased to work with Kirk who went all out to please me with my color choice and many options!!! So far everything has been tip-top for an old lady to enjoy! Thanks again me with my color choice and many options!!! So far everything has been tip-top for an old lady to enjoy! Thanks again More
by MOMPGQ65
October 02, 2020
Chris and Eric did a fantastic job! By far the easiest most enjoyable car purchasing experience that I've had. Will definitely be stopping by when I'm ready for my next car. most enjoyable car purchasing experience that I've had. Will definitely be stopping by when I'm ready for my next car. More
by JASONP1121
October 02, 2020
Ken did a great job finding the exact car that we wanted. The Escapes that were on the lot in St. Charles did not have the right interior. Ken looked all over the midwest and found the car that had the corr The Escapes that were on the lot in St. Charles did not have the right interior. Ken looked all over the midwest and found the car that had the correct interior to go with the exterior color. More
by BBROCK121
Employees Worked With
Ken Bailey
October 02, 2020
sales man Ken handled my problem. My battery in my two week oldF150 was defective and Ken said bring it in and he would have a car waiting for me. The appointment was on short notice and service departmen week oldF150 was defective and Ken said bring it in and he would have a car waiting for me. The appointment was on short notice and service department squeezed me in on a busy day. More
by JMICHAEL001
Employees Worked With
Patrick Hertel
October 02, 2020
If you need to buy/lease a car Hawk Ford of St. Charles is the place to do it. This is a dealership that truly wants what is right for you. They do not push, or add extra pressure, they care about the cars is the place to do it. This is a dealership that truly wants what is right for you. They do not push, or add extra pressure, they care about the cars they are selling, and if this car will work for you and your budget. I will never buy/lease a car anywhere else!! I know you will have a good experience!! More
by JULIA.MCINTOSH15
October 01, 2020
Had my F350 in for oil, filter, tire rotation and balance. Also had check engine light warning which turned out to be a sensor. Dropped off truck the night before and was completed before noon the n balance. Also had check engine light warning which turned out to be a sensor. Dropped off truck the night before and was completed before noon the next day. Group was extremely helpful, knowledgeable and I will surely be back for my truck needs. Doug More
by salisbud
Employees Worked With
Scott Cheperka
October 01, 2020
Overall I had a great experience & excellent customer service thanks to Hector, Oly & Marty for working with my situation & getting me the car i feel in love with. service thanks to Hector, Oly & Marty for working with my situation & getting me the car i feel in love with. More
by DOMINIQUE_GOODWIN
Employees Worked With
Hector Hernandez, Oly, Marty
September 29, 2020
Steve was a joy to work with, he was very thorough with his explanations and called me with updates when a part needed to be ordered his explanations and called me with updates when a part needed to be ordered More
by LYNNCASS
Employees Worked With
September 29, 2020
Great work by the entire team. Courteous and efficient. Looking forward to my next visit for service or to purchase a new vehicle. Keep up the great work! Looking forward to my next visit for service or to purchase a new vehicle. Keep up the great work! More
by Uncle V
