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Hawk Ford of St. Charles
St. Charles, IL
2,796 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,796 reviews
June 15, 2020
oil change and front bakes Faster service than expected. Competent, friendly service. Took less than 2 hours. I don't need 25 words. Required words are unnecessary. I am done Faster service than expected. Competent, friendly service. Took less than 2 hours. I don't need 25 words. Required words are unnecessary. I am done. More
by DANA ANDREWSON
Verified CustomerEmployees Worked With
June 15, 2020
Stay away they tell you what you want to hear. Don’t return phone calls. Would not recommend. Truck has been there 12+ times in a year and now been in there for 5 weeks and want to send me a review link return phone calls. Would not recommend. Truck has been there 12+ times in a year and now been in there for 5 weeks and want to send me a review link lol funny stuff More
by RYSUJACK
Employees Worked With
Truck
June 15, 2020
I went in to buy a truck and didn’t have an idea of what I wanted really. Kirk my sales guy showed me around, showed me different models, different colors, and helped me pick based on my needs. Then they go I wanted really. Kirk my sales guy showed me around, showed me different models, different colors, and helped me pick based on my needs. Then they got me my 0% loan and out the door hassle free!! I didn’t deal with Chris or Eric personally, but Eric was always smiling and asked me if I needed anything. Chris wouldn’t even look at me when he was in and out of the finance office where my paperwork was being done. Josh gave me my pre approval over the phone after my one rent inquiry and had time to spare to answer my questions after he got me in the door More
by N8SCHAFF
Employees Worked With
Other Employees :
Steve Kershaw, Joshua Phillips
June 13, 2020
Excellent Service Quick Lane is the best for general maintenance on our cars regardless of the manufacturer. Great people with competitive pricing. Well done on the ser Quick Lane is the best for general maintenance on our cars regardless of the manufacturer. Great people with competitive pricing. Well done on the service and repairs. More
by STEWSR0
June 12, 2020
Recall Everyone was very professional and pleasant. Finished the recall item quickly. Waiting room was clean. And, They washed my car! Thanks for being my on Everyone was very professional and pleasant. Finished the recall item quickly. Waiting room was clean. And, They washed my car! Thanks for being my only service department. More
by CREMEBICHON
Employees Worked With
Scott Cheperka
June 12, 2020
60,000 mile auto review and maintenance Steve Staub has always assisted me with great efficiency and concern. I can count on him to explain and detail the services required. A car is only Steve Staub has always assisted me with great efficiency and concern. I can count on him to explain and detail the services required. A car is only as good as the service department that keeps it in shape. I couldn't be more satisfied. More
by Happy Lady
Employees Worked With
June 11, 2020
Excellent service! Came in w/o an appointment and was treated like royalty. Problem was repaired and communication throughout the process could not have been better. treated like royalty. Problem was repaired and communication throughout the process could not have been better. More
by gstinsa
Employees Worked With
June 10, 2020
prompt and efficient. Service for my Ford Escape was fast and efficient. Patrick explained the work that was completed with a transmission flush that was recommended at 30, Service for my Ford Escape was fast and efficient. Patrick explained the work that was completed with a transmission flush that was recommended at 30,000 miles. More
by TJOEHALPIN
Employees Worked With
Patrick Hertel
June 10, 2020
Very pleasant, knowledge of you Sales Person Carlos Would buy my next car at your Place too. Looking forward to your Service for my new car. Overall everybody you ask a question was very helpful Would buy my next car at your Place too. Looking forward to your Service for my new car. Overall everybody you ask a question was very helpful More
by BUCKIINS
Employees Worked With
Carlos
