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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
June 07, 2023
Everyone was genuine. No fake sales pitches. Nikko was more like a friend than a salesman. No fake sales pitches. Nikko was more like a friend than a salesman. More
by AJISBERNER
Verified CustomerEmployees Worked With
Other Employees :
Andrew Munson, Nikko Ponce, Jim Pascente, Thomas Martinez, Stephanie Guthrie, Rubi Pena
June 06, 2023
I purchased my work van there. from start to when I walked out was nothing but a great experience. Nicholas from sales was truly the best and helped me get the vehicle I wanted. Al from start to when I walked out was nothing but a great experience. Nicholas from sales was truly the best and helped me get the vehicle I wanted. All the Hawk Ford team did an amazing job. I will be recommending to anyone in search of a new vehicle. More
by mag714
June 06, 2023
The whole purchasing process was smooth and not high pressure. Jeff was great to work with. pressure. Jeff was great to work with. More
by Nsprindis
Employees Worked With
June 01, 2023
Attentive, fast and friendly service. While they were unable to replicate the errors, they offered advice if the errors occur again. While they were unable to replicate the errors, they offered advice if the errors occur again. More
by LAMARLEE2000
Employees Worked With
June 01, 2023
All great in every respect. See u all again very soon. Thanks much once again! See u all again very soon. Thanks much once again! More
by PAUL.DISPENSA
Employees Worked With
June 01, 2023
Josh Grant had outstanding customer service. He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he doe He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he does. He listened to the customers and made sure that he provided an update on the service that was getting done. He also made sure that all your questions or concerns were answered. He is a huge asset to this team and company! More
by TIFFANY
Employees Worked With
June 01, 2023
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by NICOLEFABER27
June 01, 2023
Professional, efficient and courteous. Explained everything and communicated very well. Updated me on repair and timeframe. Explained everything and communicated very well. Updated me on repair and timeframe. More
by Mick
May 31, 2023
Eric has been great to deal with, as well as the rest of the Hawk Ford Team. This is the third Ford I have bought from Eric at Hawk Ford in St. Charles over the last three years. I've tried other dealers the Hawk Ford Team. This is the third Ford I have bought from Eric at Hawk Ford in St. Charles over the last three years. I've tried other dealers over the years but always come back to Eric at Hawk Ford. A true professional and I like his no pressure approach, when dealing with him. He takes care of his customer for sure!! More
by Tim W
May 30, 2023
Connor works on behalf of the client. He listens to the described 'ailments' and suggests a plan of addressing what is actually needed. Absolutely appreciate his explaining what is disco He listens to the described 'ailments' and suggests a plan of addressing what is actually needed. Absolutely appreciate his explaining what is discovered and what should/could be done. On May 27th there was a co-worker alongside Connor who was also very helpful in his service efforts. More
by FREMONTOPS
Employees Worked With
Connor Brown
