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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.2
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,787 reviews

February 14, 2024

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me. More

by rrgallo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kreyshia White
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thanks for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new Bronco! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to po More

by dom263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Gigl
1.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Robinson
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Feb 15, 2024 -

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brian Crandall - Sales Director bcrandall@heiser.com

February 14, 2024

I am so happy with my choice and dealership. Everyone was so helpful very clear and helping me understand the process I would highly recommend friends and family. More

by sdhoward68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Spielman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Przislicki
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

All was handled as expected. Everything went fine. I just hope to not have to spend any more time on car repairs or recalls anytime soon! More

by Lathrop.Kirsten
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Kirsten, thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 13, 2024

Excelent Is there good communication, do they work well? Good communication, good work, good employees, excellent work. More

by denisdiaz1982
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 13, 2024 -

Heiser Ford Lincoln responded

Denis, Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. Alex and our team appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 13, 2024

Heiser provides exceptional service and their valet service is very helpful. I am a strong supporter. More

by LUVMAR3
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 12, 2024

Great service and great staff! I can trust Heiser and know my car is in good hands! More

by CSIMON11
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
Report | Print
Feb 12, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 12, 2024

I had a great experience purchasing my truck . It was quick and easy and everything was as promised. More

by jsammut0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kreyshia White
Report | Print
Feb 12, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. Zak, Kreyshia, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 10, 2024

Received many informational texts. Car was picked up and delivered as promised. Everyone was very pleasant to work with. More

by SBOYD60
Recommend Dealer
Yes
Employees Worked With
I think it was Alex.
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Feb 11, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 10, 2024

Recall work got done, but had to bring it back a second time because they missed tightening a bolt the first time and it was making a clicking sound. More

by Joseph.mueller
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
Report | Print
Feb 11, 2024 -

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Joseph, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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