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Heiser Toyota
Milwaukee, WI
7,857 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,857 reviews
Verified Customer
November 23, 2025
Part was ordered on prior visit and was told they were going to call to schedule service when the part arrived. Weeks went by and no call, I had to call myself to find out if part had arrived. Part was al going to call to schedule service when the part arrived. Weeks went by and no call, I had to call myself to find out if part had arrived. Part was already in the shop who knows for how long, person I talked to didn’t not know or by the tone of her voice she didn’t want to tell me the part had been there for a while already, because I dont believe she doesn’t have visibility on that. Also, you guys needed “proof of funds” from my insurance payment and thats fine, but why did I find out about this after the 3 hours I waited for my car, Im sure this is a common thing you guys need so it would’ve been nice to know this at the beginning of service so I could’ve arranged my day. More
by Eladio G
Employees Worked With
November 23, 2025
Peter was very helpful in trying to diagnose an issue on the vehicle.He helped me talk to the technician for diagnostics, which was super helpful, although no repair was recommended I appreciated the though the vehicle.He helped me talk to the technician for diagnostics, which was super helpful, although no repair was recommended I appreciated the thoughtful process More
by todd.lecher
November 23, 2025
Faster than expected it was explained throughly quickly professional assisted thank you a great oil change professional assisted thank you a great oil change More
by rickykrzysio
Employees Worked With
November 22, 2025
Everything was done on time and there were no additional costs Nothing else needs to be said costs Nothing else needs to be said More
by gjekker
November 22, 2025
Jorgo ndina thank you so much for helping us and taking the time to explain everything about our new sienna , big thanks to Alex hall as well for keeping us on the loop while we were waiting on our vehicle the time to explain everything about our new sienna , big thanks to Alex hall as well for keeping us on the loop while we were waiting on our vehicle, the only thing that I would suggest is better prediction on the waiting time .. More
by cesar.703
November 19, 2025
Heiser toyota seller are very helpful ,kind and honest. I recommend to all my my friends to go buy a car at Heiser toyota deler. I recommend to all my my friends to go buy a car at Heiser toyota deler. More
by Mana
November 19, 2025
Brought it in, dropped it off, came back when it was done. Car wash wasn't working. done. Car wash wasn't working. More
by CHRISDERIVAN
