Heiser Toyota

I basically went there for an oil change and told them i needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side m needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side mirror replaced . Well the oil change went fine but they said nothing was wrong with my tire and and filled it up. I told them something is wrong because I constantly fill it and refill the tire. And then from the day I bought my car , it came with a cracked side view mirror and my salesman Darren said just bring it back and they will replace it free of charge. I called a few times and they said they’re in the process of ordering it, which prolonged things for a couple months. Then I go to Toyota in person and not 1 person had any recollection of the deal to get the mirror replaced. I even say Darren in the hallway and he said he doesn’t remember saying that. I feel like I was stabbed in the back I spoked with Darren and the financial manager about the mirror. I’m not satisfied. More

I’ve always had great service here. Very professional and worry free as they also do a good job and make sure you are taken care of. Very professional and worry free as they also do a good job and make sure you are taken care of. More

Al and the team at Heiser is always incredibly easy to work with and you can tell the time they've spent internally speeding up their processes has worked. From the moment I walked in to the moment I was work with and you can tell the time they've spent internally speeding up their processes has worked. From the moment I walked in to the moment I was driving away was only a couple of hours. Great work everyone! More

If I could give Al 10 stars I would. He was really knowledgeable on all the options on the cars I saw and as well as the one that I bought. I will be recommending him to anyone that is i He was really knowledgeable on all the options on the cars I saw and as well as the one that I bought. I will be recommending him to anyone that is instrested in their next vehicle purchase. Thanks Al, for all the help you provided and the cookie you gave my daughter. More

Excellent service from start to finish. Joe and his team really helped me get back on the road Joe and his team really helped me get back on the road More

There is no driver service on the weekend and it is very hard for leaving the car there and wait for it. hard for leaving the car there and wait for it. More

Service was good. My only complaint is they didn't read the odometer & I was given recommdations for next time based on wrong mileage. When I called afterwords to corr My only complaint is they didn't read the odometer & I was given recommdations for next time based on wrong mileage. When I called afterwords to correct mileage I was told we'll take care of it nextime. Windshield sticker also has wrong mileage More

Representative who helped us was excellent. Prompt service eith reasonable wait time and complete description of service needed to address the ptoblem. Prompt service eith reasonable wait time and complete description of service needed to address the ptoblem. More

Friendly and courteous. Even though I came on the wrong day of my appointment he was able to get me in for the service I needed. Even though I came on the wrong day of my appointment he was able to get me in for the service I needed. More

Work was done as expected from a dealership, and a vehicle health report as well. I did have a few major oily/grease stains on my cars door, kick panel and steering wheel when I picked it up. I didn’t vehicle health report as well. I did have a few major oily/grease stains on my cars door, kick panel and steering wheel when I picked it up. I didn’t really notice till I made it home. I did contact them and they said they would clean it up just stop by anytime. More