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Heiser Toyota
Milwaukee, WI
6,579 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,579 reviews
June 14, 2024
I have owned my 2023 Sienna for just over a year and have dealt with Heiser’s Service Center three times and have yet to have a good experience. Worst customer service I’ve ever had in my life with a dealers dealt with Heiser’s Service Center three times and have yet to have a good experience. Worst customer service I’ve ever had in my life with a dealership service center. I will never buy another car from Heiser in my life. More
by 2023 Sienna Owner
Verified Customer
Helpful June 13, 2024
Heiser Toyota serviced my 2011 Sienna and I was happy with the service - so much that when I was looking for a Highlander, I wanted to get it from Heiser. My last visit, I didn't get a satisfactory answ with the service - so much that when I was looking for a Highlander, I wanted to get it from Heiser. My last visit, I didn't get a satisfactory answer to why the info system has been acting up and most recently, started requesting a PIN. After a longer than expected wait, I was told to push the SOS button on my vehicle to speak to Toyota directly (and of course the info screen must be in PIN mode) - Haven't done yet, seems extreme answer. Toyota needs to get that answer directly TO the Service Technicians. So no "5" for my last service More
by MILLERSMFAM
Employees Worked With
June 13, 2024
First time that I have had an enjoyable experience when purchasing a vehicle. I highly recommend Heiser Toyota to purchase a vehicle. Jordan was very personable and professional, listened to my concern and purchasing a vehicle. I highly recommend Heiser Toyota to purchase a vehicle. Jordan was very personable and professional, listened to my concern and questions More
by leppertfam
June 13, 2024
Took care of me and made sure I was a happy customer. Went above and beyond Went above and beyond More
by anthonyraasch
June 13, 2024
I have been using Heiser Toyota as the sole service provider for my 2012 RAV4. They have always done right by me and I will continue to bring car in for service and maintenance. provider for my 2012 RAV4. They have always done right by me and I will continue to bring car in for service and maintenance. More
by JBPONZI
Employees Worked With
June 12, 2024
Great customer service highly recommend they where out of soda but that's not what I came there for....2 thumbs up soda but that's not what I came there for....2 thumbs up More
by NITABPO
Employees Worked With
June 12, 2024
Great service, friendly and helpful employees. My daughter loves her new mirror on her truck. My daughter loves her new mirror on her truck. More
by debivy33
Employees Worked With
June 12, 2024
Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. Really Feel Like Home At Toyota Thanks To All You Guys. More
by briannextlevel1
Employees Worked With
June 12, 2024
Darrin was very helpful, knowledgeable, and super nice. I would 100% buy from him and Heiser again. I would 100% buy from him and Heiser again. More
by andyhallett4
June 11, 2024
Kind, informative, good communication of situation with car. Offered insight on how to keep car in good shape car. Offered insight on how to keep car in good shape More
by jprbravo
Employees Worked With
