Heiser Toyota

Quick service and a clean facility to wait in. Thank you for the wonderful service. Thank you for the wonderful service. More

The people here are friendly and helpful. One of the better car buying experiences I’ve had. If they had been willing to adjust my price by a mere $250 or so - essentially not charging me mor One of the better car buying experiences I’ve had. If they had been willing to adjust my price by a mere $250 or so - essentially not charging me more than what the features were quoted for on my build order, I would have left a very happy customer. The gall to even quote the cost of a headset for $300 and try to justify that cost is beyond me. In addition, the cross rails for my car were quoted at $200 on the build but your dealership charged me $288. I found the headsets for a cost of $50 each at Andrew and didn’t even have to pay shipping. Lastly, is it really necessary to have a customer wait 6 hours to pick up a car? I arrived at 2:30pm and it was almost 9 when I left. No food. Thank you for the complimentary beverages. Alex, my sales person was friendly and put in extra work to get my car ready. Jakub, who handled finishing the financing was good to work with. So was Colt. I would recommend others to this dealership. I just think it could be so much better if the personnel were thinking a bit more about the customer’s experience. More

James Hicks was the person who helped me and my dad the most with the car-buying process and he is thoroughly one of the most kindest, honest, and genuine people in the industry. I know I can reach out to most with the car-buying process and he is thoroughly one of the most kindest, honest, and genuine people in the industry. I know I can reach out to him if I need help with anything. More

Bought a new Toyota from Darrin today. He made the process easy! Very knowledgable and friendly. Was at a competitor before coming to Heiser and left there in 10 minutes. Even though the d He made the process easy! Very knowledgable and friendly. Was at a competitor before coming to Heiser and left there in 10 minutes. Even though the dealership was closing Darrin made sure my daughter knew all the features of the Toyota. Love our new car. More

It was good service as always. Two things different this time was someone called me instead of myself being the one to call Toyota for a maintenance appointment, and the person at Two things different this time was someone called me instead of myself being the one to call Toyota for a maintenance appointment, and the person at the desk suggested several things to do. I was just going to get my usual with the tire rotation and oil change but I spent money I was not hoping to. I took off a star because normally I wasn’t pressured and this time around I just felt like Toyota was trying to make money off of me. Service and everything was still good, just that I wasn’t that comfortable with the call and then all the suggestions. More

Oil change done and I didn't have to wait too long. I will return again. I will return again. More

Always pleasant mannered and good communication by the service representatives. As the Prius I bought there has aged, they still give me the same good service as day one. service representatives. As the Prius I bought there has aged, they still give me the same good service as day one. More

Excessive charge! $82.00 plus disposal and tax to remove one screw from license plate holder. Less than 30 minutes. I purchased this RAV4 new at Heiser and they put t $82.00 plus disposal and tax to remove one screw from license plate holder. Less than 30 minutes. I purchased this RAV4 new at Heiser and they put this plate on then. I thought you’d take better care of an old friend. My mistake. I’ll never come back to Heiser unless this outrageous charge is reduced or voided. More

Customer service was great but I’m still waiting for your call about repairing my vehicle. Thank you so much and yes I am taking you more customers. call about repairing my vehicle. Thank you so much and yes I am taking you more customers. More

Al has been my salesman now for 5 new Toyotas. That is a sign of the trust and confidence I have in him. I do bargain. That is a sign of the trust and confidence I have in him. I do bargain. More