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Heiser Toyota
Milwaukee, WI
8,287 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,287 reviews
September 30, 2026
Amazing! I went on my birthday and they did their best to get me on the road in my new car and succeeded! I am so grateful for the opportunity! I went on my birthday and they did their best to get me on the road in my new car and succeeded! I am so grateful for the opportunity! More
by enjoylongwalks
Verified Customer
September 30, 2026
Intelligent, helpful, and transparent. Very good experience Kept the cost down for me and told me what could wait until next time Very good experience Kept the cost down for me and told me what could wait until next time More
by brian.b.sweetland
September 29, 2026
Great service from Kevin My car was done in record time Thank you for the coupon Your whole facility is neat and clean- the service desk, wait area, inside show room . I've never seen anything like it. You Thank you for the coupon Your whole facility is neat and clean- the service desk, wait area, inside show room . I've never seen anything like it. You should have a commercial stating that 'I've never seen anything like this ' And have someone in the commercial say 'This is how it should be &at Heiser it is. More
by LORIJSCHOLL
September 29, 2026
Helpful and friendly Helpful and friendly, addressed my concerns, gave advice on when I should next service, gave free car wash concerns, gave advice on when I should next service, gave free car wash More
by oldskar
September 29, 2026
I feel that almost 4 hours for an oil change, tire rotation, inspection, and repairing a windshield washer hose is way too long when I had an 8:00 appointment. I will be trying a different dealer for rotation, inspection, and repairing a windshield washer hose is way too long when I had an 8:00 appointment. I will be trying a different dealer for my next ToyotaCare service. In addition, when I picked up the new SUV in January, the passenger-side tires were inflated to 36 PSI, but the driver's-side tires were at 19PSI. I was not familiar withthe warning consol so drove o the low tires for about 300 miles. Not very happy with attention to detail and efficiency. More
by Herb
Employees Worked With
September 28, 2026
Top notch customer service and professionalism him and his co-workers at the Service Desk. VERY impressed. his co-workers at the Service Desk. VERY impressed. More
by jenncollard
September 27, 2026
Great experience! Kevin was kind, professional and kept me updated along the way. It took about an hour which is exactly what Kevin told me. Kevin was kind, professional and kept me updated along the way. It took about an hour which is exactly what Kevin told me. More
by elaine.wulf
Employees Worked With
September 27, 2026
I appreciate the video that was sent with the detailed explanation of what I was seeing in the video. I was surprised to find out that the cost of the oil change was as high as it was. explanation of what I was seeing in the video. I was surprised to find out that the cost of the oil change was as high as it was. More
by OJOE196100000
Employees Worked With
September 25, 2026
Outstanding customer service provided by Tom. Tom went out of his way to fill up my tires and helped me solve my tire issue. I received an amazing video explaining everything that was done on my Tom went out of his way to fill up my tires and helped me solve my tire issue. I received an amazing video explaining everything that was done on my car. More
by Lakeitha.snow
Employees Worked With
Toyota Tom
