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Heiser Toyota
Milwaukee, WI
8,250 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,250 reviews
September 18, 2026
The first financial guy wasn't professional because he never called me to confirm or cancel our scheduled meeting at 6 on September 11th after our meeting on September 10 we couldn't finish up because my never called me to confirm or cancel our scheduled meeting at 6 on September 11th after our meeting on September 10 we couldn't finish up because my credit union closed at 7 and he needed to talk and get some Information from my credit union. I came to the store to purchase a car after we couldn't finish up in September 10th but found out the first financial guy wasn't at the store so we had to wait on another financial guy Jorgo Nidina who was with a customer so we had to wait until around 7:30 he was very professional unlike the first guy and I bought the car and took It home and was totally happy after Jorgo did damage control from the first guy. I forgot the first financial guy's name but I won't forget his bad service for not calling to confirm or cancel our meeting and he never filled Jorgo In on what we talked about the night before. I already had my credit union pre approval for a car so It should have been a smooth transaction. The other guy I give him a zero but Jorgo a 5 star rating. More
by tahoenation828
Verified Customer
September 18, 2026
Staff is knowledgeable, friendly, and their efficient about doing their business It was an enjoyable shopping experience about doing their business It was an enjoyable shopping experience More
by d508976
September 17, 2026
The service was fast, professional, and timely. I had a concern, it was validated and the issue was resolved. I had a concern, it was validated and the issue was resolved. More
by jmoinmexico
Employees Worked With
September 17, 2026
The first appt for the recall had to be rescheduled when there wasn't a technician around late enough to complete the work; rescheduling was quick & easy there wasn't a technician around late enough to complete the work; rescheduling was quick & easy More
by terrydennis
Employees Worked With
Tom
September 15, 2026
They always make sure my car is well taken care,alert me of any needs that do arise & can usually fix them while my car is already there of any needs that do arise & can usually fix them while my car is already there More
by ENDTERCR
September 15, 2026
It was great! ! I was in and out!!! Great customer service. I liked the video that they sent to show me what was going on!!! ! I was in and out!!! Great customer service. I liked the video that they sent to show me what was going on!!! More
by ms_reshell
September 14, 2026
All though it was very busy. I still received great customer service. Service was great ???? I still received great customer service. Service was great ???? More
by tenisesmith228
September 14, 2026
On time, friendly, informative, my representative mad sue I understood my warranty on my new Rav 4,was so appreciative. I understood my warranty on my new Rav 4,was so appreciative. More
by robin.bentil
Employees Worked With
September 13, 2026
Al was a referral by a family member. He was great in helping me purchase a car that met my needs. He was great in helping me purchase a car that met my needs. More
by MD
