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Heiser Toyota

Milwaukee, WI

4.7
7,527 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,527 reviews

December 01, 2021

Heiser Toyota always delivers timely service at a reasonable price. I always have my 4Runner serviced there and have never been anything but completely satisfied. More

by Dan Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Shane Albrecht, Mike Marx, Noah Patnode
Dec 03, 2021 -

Heiser Toyota responded

Dear Dan, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2021

James was very professional and he was always kind and helpful through out the whole process. More

by langausa
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 30, 2021

I worked with James, he listen to my needs and showed up with a nice car for me . I was happy with this efficiency and dedication. More

by MCKAELYN.KENNEDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heiser Toyota responded

Dear Mckaelyn, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 30, 2021

Good nice customer service shadow good best sevice they take care my truck ray away solo bring to my work thanks More

by teissonniere_jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heiser Toyota responded

Dear Jaime, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 30, 2021

Everyone we talked to was friendly, helpful & not pushy. Got a decent price and better financing than my credit union. Definitely will shop for a car there in the future. More

by sdsterling1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Colt Grandstaff
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 30, 2021

Good nice customer service shadow good best sevice they take care my truck ray away solo bring to my work thanks . More

by Jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Heiser Toyota responded

Dear Jaime, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 30, 2021

Shane attended to my concerns with courtesy and a caring demeanor. He remained in contact responding to all my calls and doing his best to provide the best service. More

by IZKOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 30, 2021

Timely and thorough. We used our assured drive option Before 15,000 miles on our used vehicle. I was surprised we had this option with a used vehicle and was grateful. More

by KERRIWEISHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Albrecht, Mike Marx, Noah Patnode
Dec 03, 2021 -

Heiser Toyota responded

Dear Kerri, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2021

Excellent customer service from service area staff. Quick, conscientious and courteous. My service advisor Shane Albrecht went above and beyond to make sure that my car was serviced in a timely manner More

by Karich16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Shane and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2021

They do a good job and people leave them happy. Professionals with extensive experience work here. Respect !!! More

by Dmitriy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kent
Dec 03, 2021 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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