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Heiser Toyota

Milwaukee, WI

4.7
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,489 reviews

January 15, 2020

remote start added to my 2020 tacoma very good and very thoughtful people employed there.Very pleased and happy customer.I would recommend any one looking to buy a toyota to go to heiser. More

by tcoste58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 15, 2020

Quick service - ease of moving my timed appointment back an hour as I was running late. My sales person Alex even saw me and came over to say HI and asked if I had any questions on my new vehicle. More

by VWILLER
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Schilz, Mitch Willer
Jan 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with us. Thank you choosing Heiser and we hope to see you again soon. Happy driving!

January 14, 2020

Everyone I dealt with was very courteous When arriving at my appointed time, I was met with politeness and all the information I needed was already available for me. Roger Dorukas was expla More

by MTERCEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Pomeranz, Bill Lawrence
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your time with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2020

Excellent deals, great service! My sales representative was great! Jason went the extra mile to deliver the exact Tacoma with all the features I requested. I felt I got a great price More

by BRUCEHOOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Heiser Toyota responded

Dear Bruce, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Jason and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 14, 2020

Routine Maintenance Bob in Service is always so accommodating. Everyone is friendly and professional. I will never go anywhere else to purchase or service my vehicles. He More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 14, 2020 -

Heiser Toyota responded

Dear Tom, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 13, 2020

Friendly and efficient Always appreciate the timely and capable assistance provided by the service reps. The work done on our Toyota Camry has always been performed efficien More

by DBK2624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2020

Starter Replacement Chue Lee Is Great; Vince & Vincent As Well! Jess @ Checkout Was Awesome!! The Quickness Of The Members Involved Proved Very Helpful In Our Taurus Wa More

by EMMERICHJS
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Jennifer Searl, Dana Schilz
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your time with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2020

great visit The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars More

by DWURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2020

tire rotation =maintenance required light on It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to More

by seniorlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your time with Heiser and our service department, and we sincerely apologize for the delay in service. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2020

Will not go elsewhere Pleased that when needing an estimate I can depend on the dealership where I purchased my car. I will always return to a dealership I can count on. More

by ALBARTSCH2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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