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Heiser Toyota

Milwaukee, WI

4.7
8,059 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,059 reviews

May 04, 2020

Al was amazing! He is very informative and very helpful! Great experience!! He explained more about my new Rav4 then any other salesman at a Deslership has ever explained before! And I appreciated it!!! More

by Kdecker925
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
May 04, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback your buying experience! We appreciate the opportunity to earn your business and look forward to seeing you again! Sincerely, Heiser Toyota

May 01, 2020

Very enjoyable experience purchasing our vehicle. Alex was very friendly, informative and was willing to help us in anyway. I would recommend Heiser to anyone looking to buy a vehicle More

by BRETTBILLE
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Heiser Toyota responded

Dear Brett, Thank you very much for your positive feedback your buying experience! We appreciate the opportunity to earn your business and look forward to seeing you again! Sincerely, Heiser Toyota

May 01, 2020

Thank you We were treated very well and everyone was kind and respectful of the virus concerns. The service and communication are appreciated. Thanks again for More

by HOWARDPBROWN
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Serna
May 04, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback! We appreciate the opportunity to service your vehicle and look forward to seeing you again.

May 01, 2020

Work was done well. I appreciated that the work was done well and they kept me informed. They informed me about other work that could be done on the car. More

by KCASPER52
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Heiser Toyota responded

Thank you very much for your positive feedback! We appreciate the opportunity to service your vehicle and look forward to seeing you again.

May 01, 2020

Great service and communication Appreciated the pick up and delivery service, along with the great ongoing communication about status of work being completed! Vincent was great! Wa More

by HARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are so happy to hear that you enjoyed our pick up and delivery service! Thank you or choosing Heiser for your service needs. We hope to see you soon. Heiser Automotive

May 01, 2020

Thank you Great deal, great truck, great place. I highly recommend them. I see why they have been in business for over 100 years. Jorgo was great More

by 1320CLOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback about your experience and our team. We appreciate the opportunity to earn your business. Heiser Toyota

May 01, 2020

I appreciated the pick up and delivery service. It was very convenient. I hope you continue doing that even after this pandemic situation. Thank you. More

by SHISHTER5
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are so happy to hear that you enjoyed our pick up and delivery service! Thank you or choosing Heiser for your service needs. We hope to see you soon. Heiser Automotive

May 01, 2020

Al was a pleasure to work with. Even though I came in knowing exactly which vehicle I wanted and the payments I wanted to be at. Al got the exact truck I wanted and with in a couple dollars of the paymen More

by Tdelong515
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback your buying experience. We appreciate the opportunity to earn your business and look forward to seeing you again! Sincerely, Heiser Toyota

May 01, 2020

When I called for service I requested a number of things, one was a tire rotation, this did not get done. The leaking brake caliper was repaired, but the brake fluid that had leaked on the tire and rim was n More

by dbstillings
Recommend Dealer
No
Employees Worked With
Bob Arciszewski
May 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, We sincerely apologize for the oversights during your last visit. Our service manager will be calling you to address your concerns. Sincerely, Heiser Automotive

May 01, 2020

Al and Brett were very helpful during the process of getting me into a 2020 Rav4. Great customer service and very friendly. Answered all of my question. More

by Jg091593
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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