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Heiser Toyota

Milwaukee, WI

4.7
8,059 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,059 reviews

April 24, 2020

Oil Change Very good service. This is a good service center and I always come to Heiser for my service needs. Very nice waiting area and quiet place . More

by aman5dal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Apr 24, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for positive feedback of our service department! We appreciate your business and hope to see you again soon. Heiser Automotive

April 24, 2020

Nice review. I bought a used vehicle that was like new with only 7,100 miles on it and I like it because it is the best. More

by Promised review
Recommend Dealer
Yes
Employees Worked With
Al Hussain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your review. What could we have done better to earn a five star rating? We value your opinions and feedback and appreciate your business.

April 23, 2020

Chad and Al were great help when purchasing a Certified Used Toyota Sienna and helped make it own by adding black rims that I absolutely love. They also touched More

by mwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your vehicle purchase and your positive feedback about Chad and Al. We appreciate the opportunity to earn your business. Happy Driving in your Toyota Sienna!

April 22, 2020

I had a great experience! Bill was great to work with! He was very friendly, understanding, personable & easy to talk to! Thanks Bill! :) Everyone else was also extremely nice & easy to work with! I am super More

by Xraymich26
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad? Maple, Bill Lawrence
Apr 26, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your vehicle purchase and your positive feedback about Bill Lawrence. We appreciate the opportunity to earn your business. Happy Driving in your 4Runner!

April 22, 2020

I'm happy that your employees treat me as good as a family member and I will always be part of Heiser Toyota. Thank you so much. I hope you will always be kind like this so on. More

by YING_MATC2003
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your vehicle purchase and your positive feedback about Al and Shahat. We appreciate the opportunity to earn your business. Happy Driving!

April 22, 2020

Great customer Service Took my 2020 Rav4 in for its first service appointment, everyone was very helpful through the entire experience...100% recommend Heiser to be your go More

by EMILY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for positive feedback about our store! We appreciate the opportunity to earn your business and look forward to seeing you again soon!

April 21, 2020

This is our go-to Toyota Dealership for everything vehicle related. From purchase to maintenance they have us covered. The Toyota Management, Service and Sales staff are extremely knowledgeable, alway More

by RASPBERRYBEACHES
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback about your buying experience. We appreciate the opportunity to earn your business!

April 20, 2020

This is a great place to shop for your next car. Sale services are great especially the sale person, he is very present to work with and knowledge about cars and finance person is working very fast. I am More

by Kxiong2
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Apr 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your recent vehicle purchase and your positive feedback about Tria. We appreciate the opportunity to earn your business. Happy Driving!

April 17, 2020

Low Key; Good service on lot Salesman was respectful and helpful while we bought a used Highlander during Covid-19. Used all appropriate protocols and answered all our concerns More

by gp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your positive feedback with us. It means a lot when customers acknowledge our staff members. We appreciate the opportunity to earn your business and look forward to seeing you in our service department! Heiser Toyota

April 17, 2020

Great customer service and very friendly. Answered all of our questions. Showed us the vehicle options and was patient with us while we explored other options. Great seller! More

by Highlander
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your fantastic review of your purchase experience. We appreciate the opportunity to earn your business and hope to see you in the future. Happy motoring!

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