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Heiser Toyota
Milwaukee, WI
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,206 reviews
June 15, 2020
Salesmen are good. Front receptionist desk...not so good. Jorgo was very friendly, knowledgeable on product, went out of his way to make sure I was happy with my purchase, I felt very comfortable with him. Jorgo was very friendly, knowledgeable on product, went out of his way to make sure I was happy with my purchase, I felt very comfortable with him. Your front receptionist desk needs some work however. Not very helpful and acted as if I was bothering her. Did not set a good first impression. More
by AENDRES8
Verified CustomerEmployees Worked With
June 14, 2020
Very friendly environment The people I worked with to help with my purchase was very friendly and made the purchase hassle free. There was a bit of a wait due to the car being The people I worked with to help with my purchase was very friendly and made the purchase hassle free. There was a bit of a wait due to the car being a new arrival and not yet cleaned out, but otherwise I'm happy with the purchase. More
by SAHOLIDAY
Employees Worked With
Tria Lee
June 12, 2020
I loved that someone came up to greet me right away and knew what car I was coming to see! super friendly!! Al was super helpful and answered all my questions for me with no confusion! I definitely recomme knew what car I was coming to see! super friendly!! Al was super helpful and answered all my questions for me with no confusion! I definitely recommend getting a car from Heiser Toyota! More
by Lisa Nguyen
June 12, 2020
I received exceptional customer service from every person that handled my purchase. They were knowledgeable and accommodating. It was a hassle-free transaction. Alex, was able to get me actually what I wante that handled my purchase. They were knowledgeable and accommodating. It was a hassle-free transaction. Alex, was able to get me actually what I wanted. Thank you, HeiserToyota More
by YROGERS03
June 12, 2020
Looking forward to driving my “new to me” car. The wait was a little long, but everyone was very friendly. I would recommend to family and friends. was a little long, but everyone was very friendly. I would recommend to family and friends. More
by Janelle
Employees Worked With
June 12, 2020
Always a five star service department Used the Heiser service department for over 30 years and was never disappointed! With the COVID-19, I was so impressed how they took distancing, masks Used the Heiser service department for over 30 years and was never disappointed! With the COVID-19, I was so impressed how they took distancing, masks, etc into consideration. As a senior I felt so comfortable coming in and having my car serviced. And seeing Roger, my favorite car salesman was an extra treat! Will be there for the next service and when I need a new car! More
by JUDYEG
June 12, 2020
Thank you Al. I really appreciate everything you have done for me. I love my new truck. Thanks for making this process easy as possible. done for me. I love my new truck. Thanks for making this process easy as possible. More
by lorealfrier
June 11, 2020
Purchased a used car from Heiser I purchased a used car from there, and didn't want a car that had previous damage. After a few months of owning it I discovered the car was rear ended I purchased a used car from there, and didn't want a car that had previous damage. After a few months of owning it I discovered the car was rear ended quite badly, and repaired poorly. More
by JERRYJ
Employees Worked With
June 11, 2020
Always Excellent Customer Service is always great whenever I am at Heiser. Love to visit with my guy Roger Droukas when I come in for oil changes, etc. :) Customer Service is always great whenever I am at Heiser. Love to visit with my guy Roger Droukas when I come in for oil changes, etc. :) More
by KRISTEN.THATE
Employees Worked With
June 11, 2020
I like The fact that you pick up and delivered my I like The fact that you pick up and delivered my vehicle so I did not have to in these uncertain times. Good service all around I like The fact that you pick up and delivered my vehicle so I did not have to in these uncertain times. Good service all around More
by BGDOBBS64
Employees Worked With
Dana Schilz
