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Heiser Toyota
Milwaukee, WI
8,059 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,059 reviews
April 17, 2020
Car was picked up on schedule. Three and half hours later I got a call from Dana explaining what was done, and the man was on his way to drop my car off. Car serviced, washed and vacuumed. This was exceptio I got a call from Dana explaining what was done, and the man was on his way to drop my car off. Car serviced, washed and vacuumed. This was exceptional service. So glad to have a clean car!!!! More
by CPASBRIG1947
Verified CustomerEmployees Worked With
Dana Schilz, Bob Arciszewski
April 17, 2020
Awesome customer service The crew is courteous, efficient and caring. They finished my job in good time and and explained everything that was done. Very friendly group of peop The crew is courteous, efficient and caring. They finished my job in good time and and explained everything that was done. Very friendly group of people More
by donky4
April 16, 2020
Excellent service. Was on time for appt. actually I was there early and they took care of car right away. Had a concern about something I thought was a problem and the Was on time for appt. actually I was there early and they took care of car right away. Had a concern about something I thought was a problem and they got a few opinions and it was okay. More
by BARBDAVEL
Employees Worked With
Amy Bobber
April 15, 2020
First Car Purchase I recently purchased my first car from Al he was very helpful and provided great service! He worked to make the purchase process go smoothly and sold I recently purchased my first car from Al he was very helpful and provided great service! He worked to make the purchase process go smoothly and sold me a great car! More
by sophia
Employees Worked With
April 14, 2020
I recently purchased my very first vehicle from a dealership and James Hicks at Heiser made this experience next to perfect. Highly recommended. Woot Woot dealership and James Hicks at Heiser made this experience next to perfect. Highly recommended. Woot Woot More
by JESSE.CONDIFF
April 14, 2020
Thank Al and the crew for helping my husband and I choose our brand new truck. Thank you Gordon from finance!!! You guys are amazing.Best experience we have, drive home a new truck at a affordable price rang our brand new truck. Thank you Gordon from finance!!! You guys are amazing.Best experience we have, drive home a new truck at a affordable price range!!! I will definitely recommend Heiser Toyota to anyone!!! More
by youa_chang
April 11, 2020
Very good dealership recommend friends family Attention to Detail Very happy overall with the dealership I would buy my 2nd 3rd or 4th 5th car there to Detail Very happy overall with the dealership I would buy my 2nd 3rd or 4th 5th car there More
by GJUNG3312
April 11, 2020
The service was awesome. Very pleased with everyone I interacted with...especially the young man who picked up and dropped off my car. He was professional, friendly and very courteous. Thank you so much! interacted with...especially the young man who picked up and dropped off my car. He was professional, friendly and very courteous. Thank you so much! More
by ANITADRVR
Employees Worked With
Don't remember names of anyone. Sorry
April 10, 2020
Thanks for allowing me to have a no-contact oil change and tire rotation on my 2012 Prius. This was much appreciated in the coronavirus period. and tire rotation on my 2012 Prius. This was much appreciated in the coronavirus period. More
by A customer in the Falls
Employees Worked With
Chue Lee
April 09, 2020
Al helped me so much with finding me my big girl car! He and the Heiser team found us better rates and a way better price. Al treated me and my parents like family along with the Heiser team. Shahat was hel and the Heiser team found us better rates and a way better price. Al treated me and my parents like family along with the Heiser team. Shahat was helpful and very patient with us. I recommend this dealership more than anywhere else! More
by naleesvang
