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Heiser Toyota

Milwaukee, WI

4.7
7,533 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,533 reviews

January 14, 2019

RECALL NOTICE WAS PAINLESS! BOB IN SERVICE HAD ME IN AND OUT IN LESS THAN AN HOUR, ALL WENT WELL AND BOB MADE THE EXPERIENCE VERY PAINLESS, VERY HAPPY! More

by HAUBY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
January 14, 2019

Recall handled quickly Employees are very knowledgeable, helpful and friendly. The appointment is kept on time and handled in an efficient manor. The waiting room is a pleas More

by GTOWNPRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
January 14, 2019

Great experience I was able to get in and out quickly with a loaner while they checked out my unit and they fixed it right away very good first experience with the dea More

by ROBERTSON712
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

New vehicle Bought new truck at Heiser. Worked with Roger Transaction was very efficient and easy. Would recommend to anyone looking for a Toyota My dad bo More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Very helpful...honest and respectful. They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. The More

by SADDLEHORSE29
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vicari, Chue Lee
January 14, 2019

Everything about this dealership is top notch Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. More

by CGROSKLAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure which of your mechanics have worked on various cars I have purchase over the years, but I would give them all kudos!
January 14, 2019

45,000 scheduled maintenance I really feel that when I get any kind of service at Heiser that they dont just hand me an impressive computer printout at the end of the appointment More

by Susie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Her Yang
January 14, 2019

Horrible service We came in to look at a different vehicle we were treated horribly by the salesman he made us feel like we were not worth his time More

by MICHELEELLENBECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Larner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
January 14, 2019

Great service James was very helpful. Made me felt like I'm part of the family. Very easy to work with and easy buying a car. I would highly recommend this place as More

by YANGT_93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

New Vehicle Purchase Experience My Salesperson, Jason Larner, was great getting an appt set up, and arranging a loaner vehicle, with the Service dept. to install a remote start syste More

by 101PFDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Doro, Bob Arciszewski
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