Heiser Toyota

Excellent service experience! They are very punctual, nice atmosphere while you wait. And there is a snack bar available too. They are an honest operation and are not pushy on tr They are very punctual, nice atmosphere while you wait. And there is a snack bar available too. They are an honest operation and are not pushy on trying to get you to buy some service if you are not ready in addition to what you are having done. I have been to other Toyota dealers and they don't have the great experience that I have always experienced and received here at Heiser. More

Amazing Experience! It was the best car buying experience that we have ever had! Everything went smoothly from the moment we walked in the door until we drove off the lot It was the best car buying experience that we have ever had! Everything went smoothly from the moment we walked in the door until we drove off the lot. The salesman was very knowledgeable and enthusiastic about the products. He treated us like family and ensured that we had all our questions answered. The business manager provided the same excellent customer service. Will definitely recommend Heiser Toyota to others! More

Quick Repair I took my SUV in for troubleshooting. They were able to determine the issue quickly. They gave me the option to wait. I chose to come back. They ca I took my SUV in for troubleshooting. They were able to determine the issue quickly. They gave me the option to wait. I chose to come back. They called me back within the hour with the issue identified and repaired. Great customer service! More

Very satisfied excellent service Excellent service every time I bring my vehicle there. The people are very nice, excellent customer services, all the sales representative are nice, d Excellent service every time I bring my vehicle there. The people are very nice, excellent customer services, all the sales representative are nice, drinks, coffee, and snacks for customers while they wait for their car to be services, a little plays area for children’s. More

Amazing service. On the day I had my vehicle in for the 15,000 mile service the service department was extremely busy. What was supposed to take an hour took an hour a On the day I had my vehicle in for the 15,000 mile service the service department was extremely busy. What was supposed to take an hour took an hour and a half, no big deal I could obviously see the place was busy and I brought my homework to work on. The service advisor that was helping me came up and told me it was going to take longer and I said it’s fine I can see they are busy and he looked shocked that I was completely fine with it. I heard numerous customers get fairly rude to the staff because they were busy and the quote times were off, I think is is why he was shocked. The staff was super professional and never talked back or down the people who were being rude, I couldn’t have remained that professional. I would honestly come back here again to get my vehicle serviced and for sure will be back to trade my 2017 Camry in for a SUV in the future. More

very satisfied. Joe was courteous and helpful. Service was prompt and Joe made sure I was kept informed as work progressed. He offered the best discount on the part Joe was courteous and helpful. Service was prompt and Joe made sure I was kept informed as work progressed. He offered the best discount on the parts needed. Thanks! More

We had a wonderful experience at Heiser! Jason, our salesman was extremely knowledgeable and gave us the best introduction to our new car that we’ve ever gotten when purchasing a car! He res Jason, our salesman was extremely knowledgeable and gave us the best introduction to our new car that we’ve ever gotten when purchasing a car! He respected our wishes and was able to find us the perfect car at a reasonable price! We would definitely go back to him in the future! More

very good service I was early and they could take in my car right away the place is clean and everyone is very nice. The sales man(Al) even remembers my family. I was early and they could take in my car right away the place is clean and everyone is very nice. The sales man(Al) even remembers my family. More

Extra effort Al did a nice job helping make sure we got the right car for our price point and quality. We’re grateful to have worked with him. Al did a nice job helping make sure we got the right car for our price point and quality. We’re grateful to have worked with him. More

Hmm. Do I need a new car? I was not intending to purchase a car the day I went in. I have a much loved 1998 Toyota Sienna that only has 137,000 miles on it. It runs beautifully I was not intending to purchase a car the day I went in. I have a much loved 1998 Toyota Sienna that only has 137,000 miles on it. It runs beautifully. I didn't want to trade it in. My husband has been wanting me to get a new vehicle for about four years. I am quite a collector of things and my van comes in very handy. I happened to see a Toyota ad in my news feed and decided to check out a hatchback in the showroom so I could contemplate the possibilities. I figured a hatchback might fit the bill if and when my can finally gave out (in another 4 years, perhaps). I met up with Alex and explained my demise, wanting a new vehicle and refusing to trade in. This could have been alleviated if you still had the small trucks. I have owned two in the past. That is another story. It was cold and snowy outside so the showroom was my best bet. I took off my heavy winter coat and got comfy in a cute pearl white hatchback. It was awesome, but I kept hitting my knee as I was getting in. I was a bit discouraged but I really like how the back opened up and it seemed very versatile. I liked everything about it except I kept hitting my knee. I figured if I did it my husband surely would. Right next to the pearly beauty was a Corolla sedan. It was blue and very pretty. I decided to give it a try. When I sat in it I marveled at the spaciousness in the front. Lots of elbow room and I liked how the controls were situated. Then I sat in the back seat, and there is where I made my decision. Very roomy. I flip-flopped between the pearly and blue beauty. The back seat of pearly unfortunately was lacking in comparison. What a conundrum. Alex was such a kind listener and throughout my flipflopping reminded me to ask myself what it was I really wanted. A few more times inside each vehicle and I made my choice of which one would suit me the best. Red was my color of choice and Alex pulled up in a red dynamo. We went for a nice test drive while he explained all of the amenities. It also has a moonroof, and partial leather upholstery, which didn't hurt. I left with some remarkable numbers for the price, which allowed me to tell my husband my plan. I can get the new red lovely and keep my white beast. He thought it was a grand idea. Because of Alex's patience and guidance, the improbable scenario of me purchasing a new vehicle that day became a reality. Shagat was also very helpful in explaining the additional insurance available for my new car. I am not a fan of these generally speaking, and have never purchased them in the past. Realizing the new technology on these vehicles made me realize it was a good idea. I keep my vehicles fir long time (21 year old van) so having the insurance should benefit me. My beauty graces my driveway and soon I hope to drive it, as soon as my husband gets his butt out of it😎. More