Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews
Call Service Center (414) 357-2100

4,097 Reviews of Heiser Toyota - Service Center

Sort by
November 25, 2022

Greeted immediately and all questions were answered. Wait time was very close to estimated. No problems. More

by BYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 25, 2022

Efficient staff from beginning to end of appointment Great communication Completed work within estimate of time Comfortable waiting area More

by ALPHEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Report | Print
Nov 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 25, 2022

The service advisor was very helpful and knowledgeable. They got me in and out for my drop off and pick up. More

by RUSSELL MOBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Department
Report | Print
Nov 28, 2022 -

Heiser Toyota responded

Russell, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 25, 2022

Very clean and friendly. Service took a while but not too long. The car wash is ama6and really gets the car clean. More

by oliver.javonzarai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brantavius Gilmore
Report | Print
Nov 26, 2022 -

oliver.javonzarai responded

Thank you for the best service ever!

November 22, 2022

Heiser is concerned about customer satisfaction and is fast and thorough to correct mistakes when they happen More

by PATTIWHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of them by name
Report | Print
Nov 28, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 21, 2022

Pleasant and knowledgeable service rep. Recommended additional services were reasonable and timely. Nice clean and comfortable waiting room. More

by LKYANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 20, 2022

Excellent, timely and friendly service from happy, hardworking and competent employees. Thank you Heiser Toyota!! More

by DIANEMLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Service, Bob Arciszewski
Report | Print
Nov 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 20, 2022

Customer Service person very helpful and cordial. Job well done and completed on time. Very satisfied. More

by jpcgreek
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Report | Print
Nov 21, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 20, 2022

James Hicks did an excellent job by giving me individualized service. He made sure my concerns and questions were addressed. More

by Shelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
Nov 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 19, 2022

I was very clear about why I was coming in. Upon checking in the service writer said I didn’t really need to be there. He handled it very well but it was mostly a big waste of my time and gas m More

by mjordan621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Nov 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

1
...
230
231
232
...
410