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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,111 Reviews

4,111 Reviews of Heiser Toyota - Service Center

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March 11, 2020

Very disappointed with Dana schliz she shouldn't be allowed to deal with public. This is the second time now that she made me feel uncomfortable asking questions her tone and attitude she is not a peo More

by JBAUM68955
Recommend Dealer
No
Employees Worked With
Dana Schilz
Mar 12, 2020 -

Heiser Toyota responded

Dear J Baum, We are very sorry to hear that you didn't receive the customer service you deserved from Dana during your recent visit with us. Can you please private message us your contact information so that our service manager can follow up with you to learn more about your experience? Thank you

March 10, 2020

nail in tire Dana was marvelous, I had an appointment...she was prompt and bing bam I was out of there with a smile and no charge. Thank you More

by OOMICAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 12, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2020

Recall Notification EVERYBODY WAS GREAT. QUICK-N-EASY. SERVICE ADVISER WAS GREAT. THEY ALSO RENTED A RENTAL CAR. UNFORTUNATELY I DIDN'T NEED IT! IN AND OUT WAS EASY. More

by HAUBY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN?
Mar 12, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 09, 2020

I had the best experience at Toyota. I came in for brake and steering wheel problems and none were found. Oil change was done. Thank you Dana Schilz. She was knowledgeable and kind. More

by MD2HARWELL
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Mar 12, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 09, 2020

Delighted Service was quick and easy, in and out within approximately 30 minutes, Service Advisor was professional and friendly. Free car wash was an added plus More

by RJMORGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 12, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

Quick return The oil change & tire rotation was done quickly. I was back on the road in less than an hour. Everyone involved was friendly and courteous. More

by KATHYCORVETTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Mar 05, 2020 -

Heiser Toyota responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

Timely, friendly, and efficient Staff is friendly and scheduled appointments run on-time. They take the time to explain vehicle issues and work with you to find the most cost effec More

by JMH71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

Everything was great. Service person was awesome including Song yang. Will come again and tell family and friends too. great environment and friendly people. Greatness! More

by THAOC86
Recommend Dealer
Yes
Employees Worked With
Song Yang, Dana Schilz, Bob Arciszewski
Mar 05, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2020

God Service I took my-Toyota Rav 4 in for the 15,000 mile check. The vehicle was promised when ready.and all necessary work was completed. More

by SULLY5222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser Toyota and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 02, 2020

I've been getting serviced here for about 2 years. Today was the first time that I was told that I only need an oil change everything 10K miles. The sticker that is placed inside of the car always has that More

by sharonh7857
Recommend Dealer
No
Employees Worked With
Vincent Lor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Heiser Toyota responded

Dear Sharon, We are so sorry to hear you were not happy with your last service encounter. Can you please private message us your contact information so our manager can contact you to better address your concerns? Thank you

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