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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,137 Reviews

4,137 Reviews of Heiser Toyota - Service Center

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April 09, 2020

Comfortable waiting area with very few people waiting for the service department to complete their cars. The area was very clean. The service Dept didn’t seem too busy. I got in quickly with no appt More

by REKOSKE
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 08, 2020

Excellent service, very professional They were not pushy on extra service I needed. They are very professional and provided excellent service. Everything was done in a timely manner. Woul More

by EAGLAZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 04, 2020

A little below expectations I was glad they picked up and delivered my car. That was exceptional. I wasn't happy at all that they pulled out the cords for the Serius radio and More

by INTOTHELENS93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Trevor Tucek
Apr 06, 2020 -

Heiser Toyota responded

We are very sorry to hear we did not meet your expectations during your recent experience. Can you please private message your contact information so our manager can call you and lean more about your concerns.? We value your feed back and thank you for sharing so we can improve.

April 03, 2020

Rear brakes and transmission fluid service. We dropped off the car at 9:45 and left our phone number. He said they would call when it was ready to be picked up. We were never called. We called t More

by EBETHVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are pleased to hear that you had a great experience with the Heiser team and our service department, and we sincerely apologize for the inconvenience. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

Airbag recall. I had notice of Airbag recall.When they told me they could pick up my car for this repair I took advantage of it, however; it was beyond what I expect More

by BEYERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Luedcke, Dana Schilz
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour! More

by etavela18
Recommend Dealer
Yes
Employees Worked With
Maureen Calmes
Mar 31, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

I would recommend Heiser Toyota to anyone in the market for a Toyota. Always friendly and helpful. Convenient location and they provide shuttle service up to 30 miles More

by CHINETTA_WRIGHT
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bobber
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 26, 2020

Helpful, affable staff. I came in early in the morning talk to the service department even though my appointment i schedule on the internet didn’t go thru i was help right away. More

by CRISTON22
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Mar 27, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 25, 2020

Had a pleasant experience. Purchased car new from Heiser and been taking car to Heiser for service ever since. Always had a good experience, only being doing basic oil and filter service, but will use deale More

by JCROCE35
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you had a pleasant experience with us. Your feedback is important to us and if there is anything we could have done to make this a 5-star experience, please don't hesitate to reach out. Thank you for choosing Heiser!

March 25, 2020

A-1 Service Great service. Appointment on time and service completed in timely manner. Intake person was very efficient and helpful in gathering information on More

by JFGUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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