Heiser Toyota - Service Center

Nathaniel explained the service I would be receiving at 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication More

Very relaxed environment, no pressure Managers had excellent demeanor Sales representative Darrin was very professional and extremely knowledgeable on Toyota product Great experience!!! excellent demeanor Sales representative Darrin was very professional and extremely knowledgeable on Toyota product Great experience!!! More

Just always friendly service and Peter always there to answer questions and help Just always friendly service and Peter always there to answer questions and help with what needs to be done answer questions and help Just always friendly service and Peter always there to answer questions and help with what needs to be done More

They were fast and courteous Don't sweat me man. I said they were fast and courteous I said they were fast and courteous More

My service appointment was smooth and quick. It was no problem to have my rav4 serviced in time. It was no problem to have my rav4 serviced in time. More

Service department has always done a good job for me. I had Tom a few times and he's great. I had Tom a few times and he's great. More

I got charged for a service that was meant to be free, and I didn't notice he charged me until my husband pointed it out at home. and I didn't notice he charged me until my husband pointed it out at home. More

Performed the services I requested in a timely manner and properly as well. Would highly recommend this dealer and service advisor. properly as well. Would highly recommend this dealer and service advisor. More

I came in for an oil change and tire rotation. They suggested new engine air filter and cabin air filter. I told them no thanks, I'll do it myself. A half hour later I stopped at an auto parts sto They suggested new engine air filter and cabin air filter. I told them no thanks, I'll do it myself. A half hour later I stopped at an auto parts store to pickup the required filters. When I went to install the engine air filter I found the filter top off with the old dirty filter dislodged. Very disappointing. How much dirt got sucked into my engine? This made me wonder what else was done wrong. I made sure to check that the oil was still up to level. I called the service writer and left a message. No call back. Just called again and got voice mail. No 5 star rating can be given for this kind of service. More

Fine, as always Love the coffee, love the coffee. Michael explained everything and was helpful. Michael explained everything and was helpful. More