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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
December 30, 2019
Always looking to help out Michael made sure to get the best deal possible. He is a great salesperson and made the transactions very easy. I hope to continue to do business with Michael made sure to get the best deal possible. He is a great salesperson and made the transactions very easy. I hope to continue to do business with him in the future. More
by HKIM1073
Verified CustomerEmployees Worked With
December 28, 2019
Jason is the best! Our salesperson Jason was the best. He helped me order my G63 and the overall experience with him and this dealer was great. Highly recommend! Our salesperson Jason was the best. He helped me order my G63 and the overall experience with him and this dealer was great. Highly recommend! More
by LYEUNG105
December 25, 2019
Amazing sales experience!!!! We love Helms Bros!! Kathleen Baade, our salesperson has gone above and beyond all expectations on numerous occasions. Her motto is “I’ll take care of We love Helms Bros!! Kathleen Baade, our salesperson has gone above and beyond all expectations on numerous occasions. Her motto is “I’ll take care of everything” and on two purchased vehicles now she has been amazing. Not only has she handled mundane questions about our vehicles but she has gone above and beyond to ensure our satisfaction. Kathleen is a true credit to Mercedes and to Helms Bro’s!! She has ensured our satisfaction on every request. She has helped us manage some hiccups with our vehicles but having purchased our second vehicle from Kathleen is testament to how much we value this customer experience. Kudos to Kathleen and to Helms Bro’s!! More
by GGELL100
Employees Worked With
December 25, 2019
Andrea is the best of the best!! The dealership is top notch and Andrea makes everything easy! When you deal with Helms Brothers you always know that your experience will be great!! The dealership is top notch and Andrea makes everything easy! When you deal with Helms Brothers you always know that your experience will be great!! More
by STEVENBORG529
December 23, 2019
Satisfied The dealership organized very well in processing. The service was good and comfortable atmosphere to deal with new lease. After the deal, the manager The dealership organized very well in processing. The service was good and comfortable atmosphere to deal with new lease. After the deal, the manager came over to the desk and ends the deal fast. More
by SOPHIALEEK
Employees Worked With
December 23, 2019
Helms Bro’s is the go to I’ve used Helms Brothers to service my car for almost 6 years and recently when my cars transmission went out I contacted the dealership and had the m I’ve used Helms Brothers to service my car for almost 6 years and recently when my cars transmission went out I contacted the dealership and had the most awesome experience with Herman Ospina and Jack Liparato. Herman was patient and knowledgeable and I didn’t feel pressured to make a decision or that he was giving me the run around. I would recommend Herman and Helms Brothers to anyone! More
by AZUREDEEMARTIN
Employees Worked With
December 23, 2019
Great Time Shopping My First Mercedes Benz This dealership provides the professional services to my first Mercedes-Benz. The Salesman Hector Hicks, let me test driving 2 different models of SUV This dealership provides the professional services to my first Mercedes-Benz. The Salesman Hector Hicks, let me test driving 2 different models of SUVs and explained my questions very well. He also followed up to see if I still have any further questions. Finally I decided to purchase Mercedes Benz. The management staff are professional and nice, and I enjoy shopping there. More
by AX Chan
December 21, 2019
New customer Great to deal with! I got an awesome price on a CPO Mercedes. Doing purchase out of state was easy and a smooth process. Thanks Herman for your kindne Great to deal with! I got an awesome price on a CPO Mercedes. Doing purchase out of state was easy and a smooth process. Thanks Herman for your kindness and help with my Mercedes purchase. This is my 5th Mercedes since 2002. I'll consider buying another vehicle from the great folks at Hems Bros. More
by GEORGECAVRICH
Employees Worked With
Herman Ospina
December 18, 2019
Purchasing a new car She was great over all. When I picked up the car, Waited for a few hours. But it was not a big deal. She was friendly, kind, and perfect. She was great over all. When I picked up the car, Waited for a few hours. But it was not a big deal. She was friendly, kind, and perfect. More
by CHOISHRED
Employees Worked With
December 18, 2019
9 Month Wait At no fault of the dealership, I placed my order 9 months ago and finally received my new vehicle. My Sales associate was great in keeping me informed At no fault of the dealership, I placed my order 9 months ago and finally received my new vehicle. My Sales associate was great in keeping me informed throughout the process. More
by JOHN N
Employees Worked With
