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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
December 25, 2019
Andrea is the best of the best!! The dealership is top notch and Andrea makes everything easy! When you deal with Helms Brothers you always know that your experience will be great!! The dealership is top notch and Andrea makes everything easy! When you deal with Helms Brothers you always know that your experience will be great!! More
by STEVENBORG529
Verified Customer
December 23, 2019
Satisfied The dealership organized very well in processing. The service was good and comfortable atmosphere to deal with new lease. After the deal, the manager The dealership organized very well in processing. The service was good and comfortable atmosphere to deal with new lease. After the deal, the manager came over to the desk and ends the deal fast. More
by SOPHIALEEK
Employees Worked With
December 23, 2019
Helms Bro’s is the go to I’ve used Helms Brothers to service my car for almost 6 years and recently when my cars transmission went out I contacted the dealership and had the m I’ve used Helms Brothers to service my car for almost 6 years and recently when my cars transmission went out I contacted the dealership and had the most awesome experience with Herman Ospina and Jack Liparato. Herman was patient and knowledgeable and I didn’t feel pressured to make a decision or that he was giving me the run around. I would recommend Herman and Helms Brothers to anyone! More
by AZUREDEEMARTIN
Employees Worked With
December 23, 2019
Great Time Shopping My First Mercedes Benz This dealership provides the professional services to my first Mercedes-Benz. The Salesman Hector Hicks, let me test driving 2 different models of SUV This dealership provides the professional services to my first Mercedes-Benz. The Salesman Hector Hicks, let me test driving 2 different models of SUVs and explained my questions very well. He also followed up to see if I still have any further questions. Finally I decided to purchase Mercedes Benz. The management staff are professional and nice, and I enjoy shopping there. More
by AX Chan
December 21, 2019
New customer Great to deal with! I got an awesome price on a CPO Mercedes. Doing purchase out of state was easy and a smooth process. Thanks Herman for your kindne Great to deal with! I got an awesome price on a CPO Mercedes. Doing purchase out of state was easy and a smooth process. Thanks Herman for your kindness and help with my Mercedes purchase. This is my 5th Mercedes since 2002. I'll consider buying another vehicle from the great folks at Hems Bros. More
by GEORGECAVRICH
Employees Worked With
Herman Ospina
December 18, 2019
9 Month Wait At no fault of the dealership, I placed my order 9 months ago and finally received my new vehicle. My Sales associate was great in keeping me informed At no fault of the dealership, I placed my order 9 months ago and finally received my new vehicle. My Sales associate was great in keeping me informed throughout the process. More
by JOHN N
Employees Worked With
December 18, 2019
Purchasing a new car She was great over all. When I picked up the car, Waited for a few hours. But it was not a big deal. She was friendly, kind, and perfect. She was great over all. When I picked up the car, Waited for a few hours. But it was not a big deal. She was friendly, kind, and perfect. More
by CHOISHRED
Employees Worked With
December 18, 2019
My Fifth Benz. MY first from Helms. It won't be my last from Helms Bros. A terrific experience from start to finish. Mikey, Bobby, the whole crew were above and beyond. It won't be my last from Helms Bros. A terrific experience from start to finish. Mikey, Bobby, the whole crew were above and beyond. More
by SJYOHAY
December 12, 2019
Great dealership. They have very experienced sales people, extremely helpful and knowledgeable. Helms brothers is a great dealership, have bought several other cars the They have very experienced sales people, extremely helpful and knowledgeable. Helms brothers is a great dealership, have bought several other cars there. Thank you all. More
by VIVIROBY
Employees Worked With
December 11, 2019
Buy new 2020 GLE 450 4W Everything is fine, just interest too high, 5.99％．also wait the new vehicle coming too long, 4 1/2 months, than long can be change my mind. The sal Everything is fine, just interest too high, 5.99％．also wait the new vehicle coming too long, 4 1/2 months, than long can be change my mind. The salesman is good . More
by KKONG2378
Employees Worked With
Herman Ospina
