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Helms Bros., Inc.
Bayside, NY
2,295 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,295 reviews
December 10, 2018
"Best of the Best" Attention to details, all details, probably more details than most people will ever need to know. Timeliness! Everything happens as predicted. Attention to details, all details, probably more details than most people will ever need to know. Timeliness! Everything happens as predicted. Jeff even went out of his way to make certain that everything that could have been done, WAS DONE, including an extra discount that was offered by USAA, my insurance company. Every person I was introduced to at Helms was friendly and helpful. All and all, a truly pleasant experience. BRAVO! More
by JON.MALLER
Verified CustomerEmployees Worked With
December 08, 2018
Thumbs Up! I had a very positive experience at the Helms Bros dealership. Debbie Chung provided excellent customer service. She was very accommodating to me and I had a very positive experience at the Helms Bros dealership. Debbie Chung provided excellent customer service. She was very accommodating to me and my family during this process as a new customer. I definitely recommend her to anyone who is looking to buying or leasing a Mercedes-Benz. More
by BRY.NEVAREZ
Employees Worked With
December 08, 2018
Sales Such an amazing experience with Mr Martin, will definitely recommend friends and family to buy or lease a vehicle from him !! And he always knows his Such an amazing experience with Mr Martin, will definitely recommend friends and family to buy or lease a vehicle from him !! And he always knows his work and is very professional! More
by Kenara
Employees Worked With
Maurice Martin
December 07, 2018
customer service Michael Altamura provided me was excellent. He stands customer side and advises what is right for customer. So my leasing experience with him is plea Michael Altamura provided me was excellent. He stands customer side and advises what is right for customer. So my leasing experience with him is pleasure and I do not have to second guess. More
by YYOO
December 07, 2018
Thank you! I am dealing with Helms Bros for over 20 years and I bought more than 8 cars from the same dealership. That says it all. Excellent service. I am dealing with Helms Bros for over 20 years and I bought more than 8 cars from the same dealership. That says it all. Excellent service. More
by 1HRSPAUL
December 07, 2018
Mike A rocks again So my husband convinced me to go with the Pourche truck ... Mike emails me and here I am Picking up a Mercedes truck ... Always a delight doing bu So my husband convinced me to go with the Pourche truck ... Mike emails me and here I am Picking up a Mercedes truck ... Always a delight doing business with this decent human being Thanks Mike More
by Cpatters12
Employees Worked With
November 30, 2018
Great Experience working with Manny Rodriguez on a GLA 250 When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC More
by GeosDC
November 27, 2018
New Car Acquisition Process Helmsbros dealership is always willing to go the extra mile to get what you want. Suzanne Cochran and her team of sales professionals know how to w Helmsbros dealership is always willing to go the extra mile to get what you want. Suzanne Cochran and her team of sales professionals know how to work a deal and they are all wonderful to work with Regards Peter C. More
by PETERCARBONARA
November 26, 2018
Excellent service Mike was very helpful and accommodating, as usual. He searched for all the options that were available and we were able to get to an ideal package. Mike was very helpful and accommodating, as usual. He searched for all the options that were available and we were able to get to an ideal package. More
by JOSE.ALVIR
November 21, 2018
friendly and professional Ordered my vehicle and came within the time promise. Great deal and great sales people and management in this dealership. You can not ask for anythin Ordered my vehicle and came within the time promise. Great deal and great sales people and management in this dealership. You can not ask for anything more.. Thank You More
by WORLDBAR
