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Helms Bros., Inc.

Bayside, NY

4.8
2,207 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,207 reviews

July 09, 2018

Fast and easy The process was fast and easy. Mike did most of the work on getting me a my dream car. I would tell my friends and family about it. More

by KCARLEY93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Helms Bros., Inc. responded

Thank you so much for the kind words!

July 09, 2018

Exemplary service! Sean Savage goes above and beyond to ensure that my car issues are resolved. His dedication to customer satisfaction and his work ethic is exemplary. More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Savage
Jul 12, 2018 -

Helms Bros., Inc. responded

Lauren - Thank you so much for the kind words!

July 08, 2018

taken lot of money 7 tires 24000 miles said they were cheap tires that you sold me could not get original these ever just as good plus they wear out inside and Mercedes More

by PVASSALLO1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
carmine
Jul 09, 2018 -

Helms Bros., Inc. responded

We're a bit perplexed by your review. During your last visit, we had noticed that both left side tires had massive bubbles in them due to impact damage from hitting potholes. Both right side tires were heavily worn and mismatched brands, which caused ride disturbance. In January 2017, we replaced both front tires due to impact damage. We were under the impression that you were aware of everything after it was communicated to you when you dropped the car off and when you picked it up. If you would like to discuss this matter further, please contact the dealership at your earliest convenience, thank you: 888-313-9205. Rich Grein Service Manager

July 07, 2018

AWESOME Micheal A.. is Awesome.. He is the best.. This my 2nd lease with him.. Mike is like family, he always takes care of me. He calls to just check up, he More

by Mjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for this wonderful review! We'll be sure to pass along the kind words to Michael, and we look forward to seeing you again.

July 06, 2018

Outstanding Service! This facility is very nice. All of the service people were very courteous. They gave prompt service. The service writer was kind, and very thorough More

by CGREER366
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Helms Bros., Inc. responded

We're very happy to hear you had a wonderful service experience with us! Thank you for the compliments, and we look forward to seeing you again.

July 06, 2018

friendly and the price is good jason chen is great sale person, very honest, friendly and experience. i have dealing with him over 15years, he has been take care all my lease agre More

by HELLO6688USA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Helms Bros., Inc. responded

Wow, 15 years! Thank you so much for your years of loyalty, and of course this wonderful review! It's a pleasure having you as a customer.

July 04, 2018

Purchase Excitement Great service with skilled professionals. The atmosphere was very friendly and the the staff were vdry cordial. All the details were discussed and exp More

by VINCENTMARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

July 04, 2018

Honestly This dealership deliver what they promise.I can recommend anyone who interested in purchasing or leasing a vehicle to Helms Bros .Thank you Michael. More

by SURAJBISSONDIAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

July 04, 2018

Handbrake problem This is the THIRD time we have had to bring the car in to service this problem since 11/2017. This is NOT service we associate with a luxury brand! More

by CLPARSON70
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Gonzales
Jul 24, 2018 -

Helms Bros., Inc. responded

Ms. Parson, We are very sorry that you are not happy with the services received thus far. In February, a loaner vehicle was overridden after you and Mr. Parson explained the issues with the parking brake release cable and tire. During this most recent visit, we expedited the repairs to your brake pedal assembly to have the vehicle ready for you the same day. We value your business and feedback and invite you to contact our service manager, Richard Grein at 718-631-8299 or via email at rgrein@helmsbros.com to discuss your concerns.

July 04, 2018

Professional and Courteous Had my car in for maintenance. Everyone was helpful and got my car finished very quickly. I’d recommend it to anyone looking for great service. More

by SBRAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

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