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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
July 04, 2018
Handbrake problem This is the THIRD time we have had to bring the car in to service this problem since 11/2017. This is NOT service we associate with a luxury brand! This is the THIRD time we have had to bring the car in to service this problem since 11/2017. This is NOT service we associate with a luxury brand! We would recommend your service center based on our previous experience not on this particular issue. More
by CLPARSON70
Verified CustomerEmployees Worked With
Carmine Gonzales
July 04, 2018
Professional and Courteous Had my car in for maintenance. Everyone was helpful and got my car finished very quickly. I’d recommend it to anyone looking for great service. Had my car in for maintenance. Everyone was helpful and got my car finished very quickly. I’d recommend it to anyone looking for great service. More
by SBRAUS
Employees Worked With
July 04, 2018
Amazing! Helm's Brothers Mercedes service center is one of the reasons we have remained loyal to this particular dealer. You can buy a Mercedes from almost any Helm's Brothers Mercedes service center is one of the reasons we have remained loyal to this particular dealer. You can buy a Mercedes from almost any dealer in Queens, but you don't get the true Mercedes experience. Thank you for always taking care of our family! Andy Lin, you are amazing! More
by Qizilbash
Employees Worked With
July 04, 2018
Superb Dealership Great service. Great people. Great car! I was very pleased with the dedicated professionalism of the staff. Truly superlative. Superlative times ten. Great service. Great people. Great car! I was very pleased with the dedicated professionalism of the staff. Truly superlative. Superlative times ten. I highly reccomend without any reservation. More
by XL
July 04, 2018
Service Excellent service by Michael and Jason Friendly quick response and helpful Excellent knowledge on vehicles Understanding Fair and good communic Excellent service by Michael and Jason Friendly quick response and helpful Excellent knowledge on vehicles Understanding Fair and good communication I will recommend both of them More
by TEAM_SYSTEM2000
July 04, 2018
Purchase Excitement Great service with skilled professionals. The atmosphere was very friendly and the the staff were vdry cordial. All the details were discussed and exp Great service with skilled professionals. The atmosphere was very friendly and the the staff were vdry cordial. All the details were discussed and explained properly. Purchase was completed timely. More
by VINCENTMARTIN
Employees Worked With
July 04, 2018
Honestly This dealership deliver what they promise.I can recommend anyone who interested in purchasing or leasing a vehicle to Helms Bros .Thank you Michael. This dealership deliver what they promise.I can recommend anyone who interested in purchasing or leasing a vehicle to Helms Bros .Thank you Michael. Suraj More
by SURAJBISSONDIAL
Employees Worked With
July 03, 2018
Fast and excellent service I took my car a few times to check up and I had Sean S.as my advisor and I feel comfortable to discuss with problem or something that my car needs ,I I took my car a few times to check up and I had Sean S.as my advisor and I feel comfortable to discuss with problem or something that my car needs ,I trust Sean to take car my car he know what’s he doing and I like the place too I can say it’s nice and relax .plus people are nice and friendly there too... More
by TOMYIMSUTADA
Employees Worked With
Sean Savage
July 03, 2018
Professional and courteous Helped me find exactly what I wanted. Price was most reasonable and staff treated me wonderfully . Highly reccomend this dealership to anyone looki Helped me find exactly what I wanted. Price was most reasonable and staff treated me wonderfully . Highly reccomend this dealership to anyone looking for a new Mercedes Benz More
by CJR
July 03, 2018
Thorough It was a pleasant atmosphere & I enjoyed the convenience of having a shuttle service. They were friendly and had a good supply of snacks & coffee. It was a pleasant atmosphere & I enjoyed the convenience of having a shuttle service. They were friendly and had a good supply of snacks & coffee. More
by DAK855
Employees Worked With
