Helms Bros., Inc.

Knowledgeable and Professional We recently made our first purchase from Helms Bros. Our salesperson, Marlon Matamoras assisted us every step of the way. He was extremely knowledgabl We recently made our first purchase from Helms Bros. Our salesperson, Marlon Matamoras assisted us every step of the way. He was extremely knowledgable and professional and made our first experience with this dealership quick and easy. We would recommend Helms Bros along with Marlon and his manager John Kunz More

happy There was a certain ease about the transaction. Maurice found the car that suits me best while staying within my comfortable price range. Low pressu There was a certain ease about the transaction. Maurice found the car that suits me best while staying within my comfortable price range. Low pressure sales; Patient; Answered questions clearly; Explained things in a straightforward non- confusing manner. My son and I drove off happy. More

Great experience This is my second car from Helms bros and Maurice Martin always delivers a deal we can't refuse! We highly recommend this dealership. They are very in This is my second car from Helms bros and Maurice Martin always delivers a deal we can't refuse! We highly recommend this dealership. They are very insightful and knowledgeable and help you out with whatever you need or questions you may have. More

Good dealership and good hospitality! I'm very happy of my vehicle that I purchased there the sales person was great and very knowledgeable of their vehicles in their inventory especially I'm very happy of my vehicle that I purchased there the sales person was great and very knowledgeable of their vehicles in their inventory especially everyone there was very pleasing and inviting feels like at home :) thank you so much and definitely in the near future will buy a vehicle there again and I will also recommend my people that I know . Sincerely Gina More

Superb car buying experience! buying a car has never been so easy! we were able to negiote a fair price for our used car and did most of the preliminary steps over the phone so tha buying a car has never been so easy! we were able to negiote a fair price for our used car and did most of the preliminary steps over the phone so that when we arrived at 8:15pm we eased through all the final steps of signatures and were driving home in our new car by 9pm. Maurice was a pleasure to work with!! More

"The best or nothing" holds true for Mercedes-Benz AND Helms Helms Bros. in Bayside has become a home away from home. Since my last review, I have purchased and leased three vehicles. A GLK 350 for my father, a Helms Bros. in Bayside has become a home away from home. Since my last review, I have purchased and leased three vehicles. A GLK 350 for my father, a E350 for myself were purchased and a GLK350 was just leased for my wife. So I believe that this brings my total number of vehicles rolled out of their doors at 5 or 6, so you can believe me when I say that I am a repeat customer! The vehicles are just that, vehicles... safe, dependable and above all, Mercedes-Benz! You know your family is safe on the road when all the distracted drivers out there are lurking, or when you are driving alone, tempting the speed limit on a clean stretch of freshly paved highway asphalt! Now, the dealership... the dealership is what counts when you make a purchase AND when you service your vehicle. I can whole heartedly say, without a doubt, that if it were not for the people that are there for me, I would not be taking the time to write this review. You hear it again and again; They treat you like family... blah, blah, blah... but I'm telling you.. they treat you like family!! From the minute you walk in, to the minute you drive off, to the minute you service your vehicle(s), to the minute you do it all over again! I have never, in my life, been treated so well. If you are in the market for a vehicle, do yourself a favor and go to Helms! I did it years ago and haven't given it a second thought since! Go see Mikey for sales, Carmine for service and tell them Pete the Greek sent you! See you down the road... More

Recommend this dealership By far the professionalism and knowledge of helms bros. surpasses all and any expectations. They work with you and offer great deals into your dream c By far the professionalism and knowledge of helms bros. surpasses all and any expectations. They work with you and offer great deals into your dream car. I loved the experience, kindness and how on top of everything Jeffrey Stampler is. Will definitely being doing more business with him in the future and will be returning to only helms bros. More

What you would want to expect from a Mercedes Dealer What you would want to expect and what you get are often two disappointing things. Especially when it comes to service during the purchasing process What you would want to expect and what you get are often two disappointing things. Especially when it comes to service during the purchasing process of a new car. I am very delighted to report that my car buying experience at Helms Brothers exceeded expectation. Andrea Kass was my sales partner and she made the process very easy. She worked with me over phone and email for the entire process so I could stay focused at work and home. I decided to pick the car up in person or else she was ready and willing to deliver it to me personally wherever I was. I'm glad I did go int to pick up the car because the show room experience was just as excellent as Andrea herself. The showroom can be described as clean, well designed, comfortable, filled with smiling faces, and a no pressure environment. I felt very welcomed and comfortable. In comparison, I did go to two other dealers who had similarly nice showrooms but lacked the sense of togetherness that I got from Helms. Another reason why I went with Helms was because of their service department reputation. I would highly suggest considering Helms for the purchase or service of your Mercedes no matter where you live - they seem to find a way to make distance neither an inconvenience or a customer service level factor. Nice job Andrea and Helms..Nice job. More

Pleasant Experience Mr. Martin was professional, patient and answered my multiple inquiries. He made purchasing my car simple and was the first sales representative that Mr. Martin was professional, patient and answered my multiple inquiries. He made purchasing my car simple and was the first sales representative that showed me how to use all the devices in my car. More

Very professional excellent service Marlon provided excellent sales service. He helped us find the vehicle and the options that we wanted right away. He was very professional and made su Marlon provided excellent sales service. He helped us find the vehicle and the options that we wanted right away. He was very professional and made sure we were completely satisfied. We recommend him and helms bros Mercedes to all of those looking to buy or lease a Mercedes Benz. More