
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,261 reviews
What an excellent experience....HASSLE FREE...SMOOTH...QUICK I usually don't write reviews for anything but dealing with Michael Altamura and his management team yesterday was an awesome experience. I had to wri I usually don't write reviews for anything but dealing with Michael Altamura and his management team yesterday was an awesome experience. I had to write this review. Mike and I were able to finalize the car I needed over the phone/email as it was being custom ordered a month ago. I didn't have to go to the dealership at all. I picked it up yesterday and it met all the specifications as discussed. Unlike other dealerships Helms Bros is a no pressure environment and they don't force you to add services/products if you don't want to. The manager Greg did diligently go over it to ensure I was aware of the benefits. I was in and out of the dealership very quickly and it was my first visit during this entire experience buying the car. I even turned in my existing leased MB to them and they took care of everything very smoothly while I waited for my new vehicle. 10 out of 10 to this dealership and their staff for excellent service. This will be my go to dealership in the future. More
Best car buying experience ! Friendly staff, attentive, careful ! Made an amazing deal on a car , worked with me from the moment I walked in to signing the papers to showing me my Friendly staff, attentive, careful ! Made an amazing deal on a car , worked with me from the moment I walked in to signing the papers to showing me my car . Went above and beyond to make me and my father comfortable and stress free and even hooked us up with free gifts! Will definitely be bringing our business there ! Arthur was incredible and answered all of my questions carefully ! More
Great people to do business with, will be returning soon. One of the best dealers I've ever been to. The staff is very friendly and you're treated like family. The sales associates don't force you, or harass One of the best dealers I've ever been to. The staff is very friendly and you're treated like family. The sales associates don't force you, or harass you into purchasing. More
My first Mercedes Benz - wonderful experience at Helms Bros. I was driving a BMW X3 but not too happy with it. I walked in Helms Bros. & met Jason as recommended by my friend. I asked for a similar size 4x4 SUV I was driving a BMW X3 but not too happy with it. I walked in Helms Bros. & met Jason as recommended by my friend. I asked for a similar size 4x4 SUV since I am tiny. He recommended GLA & GLK. Jason is very polite, friendly, professional, patient & knowledgeable about all Mercedes models. I went back next day with my husband to test drive. He cleaned up the snow & offered us a test drive on GLA, GLK & C300. I had chosen the loaded GLK350 & picked up 2 days later. Jason was so patient to teach us how to use our first Mercedes. It was great pleasure to have Jason to assist us. We had wonderful experience with Jason at Helms Bros. Driving my new GLK350 I feel so blissful, happy & full of self-confident. Thank you Jason, thank you Helms Bros! From Maria Poon. More
It was amazing!!! Great service! Wilhem Frank is such a nice and friendly salesperson and gave me all the best offers for me. I'm so happy with my purchase :) he did a Great service! Wilhem Frank is such a nice and friendly salesperson and gave me all the best offers for me. I'm so happy with my purchase :) he did a GREAT job!!!! More
Mikey Mercedes will always be the "Salesman of the Year!!!" If you're in search of the PERFECT salesman, look no further than Michael Nekava aka Mikey Mercedes (917-459-7640) at Helms Bros. Mercedes Benz (AMG C If you're in search of the PERFECT salesman, look no further than Michael Nekava aka Mikey Mercedes (917-459-7640) at Helms Bros. Mercedes Benz (AMG Certified) located in Bayside, New York. My family and I have been a part of the Helms Bros Mercedes Benz family for the last 10 years. Mikey Mercedes has made every single transaction (10 and counting) seamless and enjoyable. You will NEVER be able to find another salesman like him. Mikey listens to your needs/wants in a new vehicle instead of trying to push you into a vehicle that you can't afford. I say it everytime I go to the dealership, Mikey is the ONE and ONLY reason why my family purchases and leases cars from Helms Bros. Mercedez Benz. If is was not a part of the dealerhsip I would NOT be there anymore. No matter where you go, we will follow you. Thank you Michael Nekava for giving me a reason to always think of Helms Bros Mercedes Benz. You're the epitome of class and respect. Keep up the great work!!! I'll see you in a few weeks for my new car :) More
Excellent Buying Experience Excellent buying experience with Marlon Matamoros. He spent all of a long afternoon with us, doing a test drive, working out a price, going through a Excellent buying experience with Marlon Matamoros. He spent all of a long afternoon with us, doing a test drive, working out a price, going through all the paperwork, clearly explaining all the car features, and then overcoming a last-minute hurdle, all so that we could drive away in our 350 wagon. Hope the car is just as good. Louis Hedgecock More
no hassle, no games My 3rd Mercedes deal was nice and straight! no hassle, no games. I was able to save my times, and some $s,( I guess). If one of my family members o My 3rd Mercedes deal was nice and straight! no hassle, no games. I was able to save my times, and some $s,( I guess). If one of my family members or friends looking to get Mercedes, I Will definitely recommend this dealership! I THANK YOU JASON!!! More
Jeff Stampler is awesome!! I recently bought my first Mercedes, 2015 CLA 250, and I love it!! We had a few minor issues within the first few weeks after picking up the car but I recently bought my first Mercedes, 2015 CLA 250, and I love it!! We had a few minor issues within the first few weeks after picking up the car but Jeff took care of everything for me. Also the service department was awesome, took care of the issues and got the car back to me quickly. I will definitely be back to Helms in a few years for our next car!! More
top notch service! car not so much i purchased my car less than a year ago and it gives me nothing but problem with the lights etc. i probably seen andy 10 times already within the past i purchased my car less than a year ago and it gives me nothing but problem with the lights etc. i probably seen andy 10 times already within the past 10 months. however thanks to andy lin he always go ABOVE AND BEYOND to help me out.i also wanna thank andrea she's been really helpful and friendly as well. i couldn't speak highly about you guys! i salute u guys. god bless !! P.S and i also wanna mention all the front desk ladies. they are very welcoming!!! More