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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
January 10, 2022
Helms Bros provides amazing customer service that is individualized. They try to make the process easy and seamless. individualized. They try to make the process easy and seamless. More
by JONATHANKEOSHACALEB
Verified Customer
January 09, 2022
I couldn't be happier with everything Dave have done for me from beginning to end of getting GLS 2022. He is an excellent and professional dealer. It took me about 4 months to get the car due the micro chip me from beginning to end of getting GLS 2022. He is an excellent and professional dealer. It took me about 4 months to get the car due the micro chip shortage, Dave has been taking care of everything and I got updated every step. Thank God I found him. 🙏 More
by Jeagwan.lim
Employees Worked With
Dave
January 09, 2022
Kindly and friendly and perfection. And answer any questions when you ask, give you best experience. questions when you ask, give you best experience. More
by SAMMIH4432
January 07, 2022
Since my first Mercedes Benz lease back in 2017, this dealership has been nothing but professional and accommodating. Mike Altamura is a class act when it comes to customer service. He’s been by my side dealership has been nothing but professional and accommodating. Mike Altamura is a class act when it comes to customer service. He’s been by my side since day one. This is one of the reasons why I leased a 2022 E350 and continued my business relationship with Helms Brothers. Marquis T. Woods - Satisfied customer. More
by marqwoods
January 07, 2022
Debbie was very friendly and professional. She knows what she is doing and ordered my vehicle the same day. she is doing and ordered my vehicle the same day. More
by KEVMAN
January 07, 2022
Impeccable Service! They made this transaction as easy as possible. Even delivered my Mercedes out to Long Island possible. Even delivered my Mercedes out to Long Island More
by JOSEPHDONLON11
January 06, 2022
Very professional !I received vip service , I have been Very professional ! I received vip service , I have been with helms since 2000 and this latest purchase solidified my desire to shop here again. Tha Very professional ! I received vip service , I have been with helms since 2000 and this latest purchase solidified my desire to shop here again. Thank you Mikey!!! Love this car!!! More
by MP5KPDW
January 06, 2022
Excelent, fast, efficiency honestly, kindness, patient, good service, punctual, good customer service, transparency, best customer service good service, punctual, good customer service, transparency, best customer service More
by CRISTINA
Employees Worked With
January 05, 2022
My experience here with Dave Jennings is awesome. We bought our car just because of him and his dedication for the work. He is so thorough and understood very well our requirements.This would always be bought our car just because of him and his dedication for the work. He is so thorough and understood very well our requirements.This would always be our beautiful experience with our new car and all the credit goes to Dave Jennings. Already we have recommended many of our family and friends about this dealership.God bless you Dave. Keep shining and all the best wishes from all of our family. More
by SHERRY
Employees Worked With
January 05, 2022
The sales associate Jeffrey Stampler is very attentive and take the time to go through all the details with me. He offers follow ups from time to time on my order, deliver excellent services is all areas. and take the time to go through all the details with me. He offers follow ups from time to time on my order, deliver excellent services is all areas. More
by SUELING.CHIU
