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Helms Bros., Inc.

Bayside, NY

4.7
2,261 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,261 reviews

January 12, 2022

Thank you Debbie! I loved a this time GLS450W4 White.See you and for healthy. More

by CHOONHEE.YOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 12, 2022

I think the sales service attitude is very good, and the efficiency is very fast! More

by YUXINYAO333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 10, 2022

They were very welcoming and professional. I was made to be at ease and was satisfied after completing my transaction. More

by OMOTARAADELEKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 10, 2022

Helms Bros provides amazing customer service that is individualized. They try to make the process easy and seamless. More

by JONATHANKEOSHACALEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 09, 2022

I couldn't be happier with everything Dave have done for me from beginning to end of getting GLS 2022. He is an excellent and professional dealer. It took me about 4 months to get the car due the micro chip More

by Jeagwan.lim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and hope you enjoy your new GLS.

January 09, 2022

Kindly and friendly and perfection. And answer any questions when you ask, give you best experience. More

by SAMMIH4432
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 07, 2022

Since my first Mercedes Benz lease back in 2017, this dealership has been nothing but professional and accommodating. Mike Altamura is a class act when it comes to customer service. He’s been by my side More

by marqwoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Helms Bros., Inc. responded

Marquis - thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future! Until that time, we hope you continue to enjoy your new E 350!

January 07, 2022

Debbie was very friendly and professional. She knows what she is doing and ordered my vehicle the same day. More

by KEVMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 07, 2022

Impeccable Service! They made this transaction as easy as possible. Even delivered my Mercedes out to Long Island More

by JOSEPHDONLON11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Helms Bros., Inc. responded

Joseph - thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

January 06, 2022

Excelent, fast, efficiency honestly, kindness, patient, good service, punctual, good customer service, transparency, best customer service More

by CRISTINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Helms Bros., Inc. responded

Thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

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