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Helms Bros., Inc.
Bayside, NY
2,275 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,275 reviews
October 28, 2020
Great service, very professional and excellent location Willing to help and attended to your needs Highly recommend Kathleen Baade as the Sales Consultant We will be back again!! location Willing to help and attended to your needs Highly recommend Kathleen Baade as the Sales Consultant We will be back again!! More
by ISLOZADA
Verified Customer
October 24, 2020
Mike is always a pleasure to deal with. He always goes above and beyond. Excellent customer service. He found the perfect GLE coupe for us. We are very happy! above and beyond. Excellent customer service. He found the perfect GLE coupe for us. We are very happy! More
by JCAPONIGRO
October 22, 2020
I was very pleased with the service that Dave Jennings my sales representative provided- I visited 2 other Mercedes dealerships and Dave’s outstanding service won my choice - As I walked through the door my sales representative provided- I visited 2 other Mercedes dealerships and Dave’s outstanding service won my choice - As I walked through the door of Helms I didn’t have an appointment Dave came without hesitation to greet me and offered his services - Throughout the process Dave was very patient, in helping me choosing a car - He took time to listen and to explain important details that other sales representatives have failed to explain Dave made what seemed to be difficult easy and fun- I want to take this opportunity to Thank him for his service and dedication to customer satisfaction. I wish him the very best of success! Along with DaveJennings , Mr Jon St Louis made my car Buying experience a positive one and because of them I would recommend Helm’s dealer to friends and family More
by ACUVILLY
October 22, 2020
Our experience with Jeffry Stampler was one of professionalism, he was very knowledgeable about the car we were interested in, a pleasant experience, and would definitely want to work with him ag professionalism, he was very knowledgeable about the car we were interested in, a pleasant experience, and would definitely want to work with him again. More
by ACNY6
Employees Worked With
October 22, 2020
The sales representative Michael Altamura is always very knowledgeable and courteous. It is a pleasure doing business with him and that is why I keep leasing with Mercedes. Thank you Mike! knowledgeable and courteous. It is a pleasure doing business with him and that is why I keep leasing with Mercedes. Thank you Mike! More
by BCMEHRAN
October 21, 2020
They were so cordial and friendly. Professional, humbleness and I was happy to deal and bought my suv from Helms Bros.See you next time. humbleness and I was happy to deal and bought my suv from Helms Bros.See you next time. More
by Papadeees
October 21, 2020
I just want to say thank you to Kathleen. She’s an amazing saleswoman and she made my experience quick and easy for my first car amazing saleswoman and she made my experience quick and easy for my first car More
by FRANCOISTALIANA
October 21, 2020
Great experience all around - Mikey is a first class salesperson - price, availability and responsiveness all weighed in on my decision to return to Helms Brothers. salesperson - price, availability and responsiveness all weighed in on my decision to return to Helms Brothers. More
by WPO
October 20, 2020
Bought a used GLS 450, had a problem they took care of it same day service. They pick it up in the morning and got in the afternoon delivery to my house. same day service. They pick it up in the morning and got in the afternoon delivery to my house. More
by GMINDAD
October 16, 2020
The sales representative, Ms. Debbie Chung was extremely knowledgeable and helpful during the entire process. She gave us no pressure, however explained in full detail why the deal was a great one. knowledgeable and helpful during the entire process. She gave us no pressure, however explained in full detail why the deal was a great one. More
by KWANG820525
Employees Worked With
