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Helms Bros., Inc.
Bayside, NY
2,275 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six ...
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Today:Open today 9:00 AM - 9:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,275 reviews
October 06, 2020
I have purchased two cars from Jeff. I have found him to be efficient and honest. He follows up to make sure all is perfect. be efficient and honest. He follows up to make sure all is perfect. More
by Michael
Employees Worked With
Verified CustomerOctober 05, 2020
I was very impressed with my salesperson, Dave Jennings, his manager, Dennis, & Jack in Finance. These 3 gentleman were professional, courteous, knowledgeable and helpful. Helms Bros. is fortunate to have his manager, Dennis, & Jack in Finance. These 3 gentleman were professional, courteous, knowledgeable and helpful. Helms Bros. is fortunate to have these staff members on their team. I have not yet picked up my car, but so far my experience as a new customer has been very good. More
by Newcustomer
October 05, 2020
Poor communication, extensive waiting time for vehicle delivery. Very little upfront guidance as to how to use or navigate the car's multiple computer systems. Disappointing overall. delivery. Very little upfront guidance as to how to use or navigate the car's multiple computer systems. Disappointing overall. More
by O. Machado
Employees Worked With
October 03, 2020
I can’t be any more greatful to the amazing service at this dealership! As soon as we walked in we were helped to find the car we wanted. I’m loving my new car! this dealership! As soon as we walked in we were helped to find the car we wanted. I’m loving my new car! More
by BRENDA1ALFARO
October 02, 2020
Great leasing experience as always. Mike A. Is the best. Very professional Always a first rate experience with Mike. Thanks again for the new car. The wife loves it!!!!! Very professional Always a first rate experience with Mike. Thanks again for the new car. The wife loves it!!!!! More
by DETROIT84
October 02, 2020
Debbie was very patient and knew exactly what we were looking for. The manager on duty was great too. Very friendly and I would recommend them looking for. The manager on duty was great too. Very friendly and I would recommend them More
by fiorella2183
October 02, 2020
Look for Mrs. Debbie Chung. She was extremely easy to work with and helpful throughout the process. I will definitely be working with Debbie Chung again. work with and helpful throughout the process. I will definitely be working with Debbie Chung again. More
by Omar
October 01, 2020
I have been Jason's customer for over 12 years at Helms Bros. Jason's service has been excellent. I enjoyed and loved my shopping experience with Jason. Thank you Jason! Bros. Jason's service has been excellent. I enjoyed and loved my shopping experience with Jason. Thank you Jason! More
by ALICECHAN001
September 30, 2020
I purchased a certified pre-owned from Helms Bros back in 2009, working with Mr. Stampler. I was impressed by his professionalism and willingness to work with me on the purchase all those years ago; but wha 2009, working with Mr. Stampler. I was impressed by his professionalism and willingness to work with me on the purchase all those years ago; but what impressed me the most was the kindness he showed me and my family at the time. 11 years later, I reached out to him on leasing a new vehicle. Mr. Stampler got me in a 2021 GLA 250, where the process was straightforward and the decision was easy. My experience with Mr. Stampler then and now has been great, and I hope to work with him again in the future. More
by Jim N.
Employees Worked With
