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Henry Brown Buick GMC
Gilbert, AZ
1,525 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,525 reviews
December 14, 2024
Had a great experience with Henry Brown GMC. Juan was straightforward and honest. Traded in my older truck for a newer one. The numbers were fair without any surprises. I would buy another vehic Juan was straightforward and honest. Traded in my older truck for a newer one. The numbers were fair without any surprises. I would buy another vehicle from him. More
by mattwecker
December 13, 2024
Excellent experience, efficient transaction and amazing vehicle purchased. Zach Baca was our sales rep and answered every question we had. If he didn't know a response, he took the time to find out accur vehicle purchased. Zach Baca was our sales rep and answered every question we had. If he didn't know a response, he took the time to find out accurate info-- rather than just give us 'an answer' to keep us content. Very impressive and we super appreciated the dedication and honesty of Zach - he went over an above our expectations. Love the Hummer SUV EV! Upon vehicle delivery we worked with Dwayne the EV Specialist and he was so knowledgeable and thorough in teaching us all the features of our new EV - not to mention made himself available several times after the transaction was complete for any/all of our questions. Overall a refreshingly wonderful experience at Henry Brown Auto Group! More
by Daniel
December 13, 2024
I had the best experience at a dealership to date Blake brown was very helpful and I purchased the truck . And I will be purchasing my vehicles from here going forward .. thank you brown was very helpful and I purchased the truck . And I will be purchasing my vehicles from here going forward .. thank you More
by BEYOND13POOLS
Verified CustomerDecember 12, 2024
The entire process was great from start to finish. Easiest car buying experience I have ever had. Easiest car buying experience I have ever had. More
by ODIN_MUNSON
Employees Worked With
December 10, 2024
Sales team member Jordan Smith helped us find the vehicle we were looking for. Never felt the sales pressure you get from some dealerships. Comfortable process from start to finish! Thanks Henry Brown! we were looking for. Never felt the sales pressure you get from some dealerships. Comfortable process from start to finish! Thanks Henry Brown! More
by Greg
December 08, 2024
Wagy was awesome! Finance guy was not very helpful, was not engaging! Love the new Buick! Finance guy was not very helpful, was not engaging! Love the new Buick! More
by Ruth
December 07, 2024
Tyler and the team went above and beyond to ensure our satisfaction with the purchase of a new 2024 GMC Acadia. This is the second vehicle I have purchased through them, and will be back for more. satisfaction with the purchase of a new 2024 GMC Acadia. This is the second vehicle I have purchased through them, and will be back for more. More
by Patrick Richardson
December 07, 2024
professional, on point and very helpful to finishing a deal BEST customer service - quick at the finance office as well! deal BEST customer service - quick at the finance office as well! More
by EDM2
December 07, 2024
It was great working with Rigo Ramirez at the dealership. He is very knowledgeable, and I highly recommend working with him! He is very knowledgeable, and I highly recommend working with him! More
by dansgtx
Employees Worked With
December 02, 2024
Super helpful and kind people! ! I really enjoyed my experience and the info I received while shopping here ! I really enjoyed my experience and the info I received while shopping here More
by sfp8910
Employees Worked With
