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Henry Brown Buick GMC
Gilbert, AZ
1,864 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,864 reviews
May 23, 2026
3rd vehicle I’ve bought from the Brown Auto family. Service is exceptional, and the sales team is amicable, and a pleasure to deal with. I also appreciate the availability of the aftermarket team locat Service is exceptional, and the sales team is amicable, and a pleasure to deal with. I also appreciate the availability of the aftermarket team located within the dealership. More
by cdones1980
Verified CustomerEmployees Worked With
Carlos Carter
May 22, 2026
Amazing place to purchase a car, have no complaints. Made us feel very comfortable. The process was smooth and very simple. Made us feel very comfortable. The process was smooth and very simple. More
by MIKELLAUSA
May 22, 2026
Rigo ( Rigorous) in my go to guy when I need a vehicle. He has sold me my last 6 vehicles, so that should say something about him and Henry Brown GMC No issues with the service department. He has sold me my last 6 vehicles, so that should say something about him and Henry Brown GMC No issues with the service department. More
by fsupright
May 21, 2026
My wife and I went to Henry Brown GMC initially just to test drive to figure out what vehicle we wanted. Our first interaction was with a gentleman named James. James was super professional, very knowledge test drive to figure out what vehicle we wanted. Our first interaction was with a gentleman named James. James was super professional, very knowledgeable, provided us with good information, but never got pushy or engaged in sales tactics. He was very comfortable to be around and set the tone for the rest of our experience. When we finally decided what vehicle to pursue, we came back and we’re hooked up with Eric Angulo. Eric was awesome. He was quick to communicate, eager to be of help, and again never went over the top with any kind of sales pitch. The car buying experience was amazing. Blake facilitated the final deal and again, never engaged in any over-the-top sales pitch tactics. He was professional, friendly, and easy to talk to. The entire experience was what a car buying experience should be. thanks guys, I love the new truck! More
by DAVE PARKS
May 20, 2026
Overall great experience. Had a little hiccup on car purchase but they went above and beyon Had a little hiccup on car purchase but they went above and beyon More
by CESAR.CHOLICO1
May 20, 2026
I have purchased many vehicles from Ben and it is always an amazing experience. I would recommend him to anyone. an amazing experience. I would recommend him to anyone. More
by DALE41
May 20, 2026
Rigo was great at communicating my order status throughout the buying process. Joe mad closing easy and fast. Best buying experience yet! throughout the buying process. Joe mad closing easy and fast. Best buying experience yet! More
by natekline76
May 20, 2026
Great customer service by Rigo, I am a repeat customer with him, and will continue to come back. with him, and will continue to come back. More
by ozzyperez17
May 19, 2026
Henry Brown is the best GMC dealership in the valley. Salesmen Cole Golightly was amazing! He made the deal work, the buying process simple and I got a great buy. Salesmen Cole Golightly was amazing! He made the deal work, the buying process simple and I got a great buy. More
by d.phillips16
