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Henry Brown Buick GMC
Gilbert, AZ
2,022 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,023 reviews
September 16, 2026
quick in and out not too much of a hassle. Thanks for the help finding what I was looking for. Thanks for the help finding what I was looking for. More
by mattfike81
Employees Worked With
September 16, 2026
the best dealership in AZ! that is why i have purchased several vehicles from them. they make it painless to buy a vehicle that is why i have purchased several vehicles from them. they make it painless to buy a vehicle More
by AZROB602
Verified CustomerSeptember 15, 2026
The whole process was easy and very smooth. Brent was great and answered all our questions even when we went back to ask questions. First time we've ever bought the first car we looked at and f Brent was great and answered all our questions even when we went back to ask questions. First time we've ever bought the first car we looked at and felt good about it and on top of that we hadn't even planned on buying a car then. We didn't feel pressured at all. And we weren't pressured to buy anything we didn't want. Again five stars. More
by jl3951
Employees Worked With
September 15, 2026
Another awesome experience working with Blake and his team, I’ll be back again! Jason deserves a shout out also, he knows the inside and outside of my 2026 GMC Pick Up! team, I’ll be back again! Jason deserves a shout out also, he knows the inside and outside of my 2026 GMC Pick Up! More
by jjgauman
Employees Worked With
Other Employees :
Jason Hasse
September 15, 2026
Great Dealership, made the car buying experience great. Charlie was great to work with and very informative. Highly recommend Henry Brown and Charlie for your car buying needs Charlie was great to work with and very informative. Highly recommend Henry Brown and Charlie for your car buying needs More
by NICKIPIE
September 15, 2026
We had to find a salesperson after we had already been on the lot looking. the lot looking. More
by TBRUENING
September 14, 2026
Friendly and respectful people working with us on purchasing a new car. I would recommend people to get vehicle from here. purchasing a new car. I would recommend people to get vehicle from here. More
by FANNIE.KEYONNIE
September 14, 2026
Henry Brown Buick GMC is our preferred dealer and always does a great job servicing our fleet. does a great job servicing our fleet. More
by derek82
Employees Worked With
September 13, 2026
Excellent customer service and sales guy very professional -Nimeer the best. Great team made my car buying experience easy and enjoyable. professional -Nimeer the best. Great team made my car buying experience easy and enjoyable. More
by lvmorgan2
September 12, 2026
We always have a pretty good experience at Henry Brown Buick GMC salesperson the employees are always friendly and helpful. Our salesperson Rickie Bauman is always helpful and friendly, and we feel comfor Buick GMC salesperson the employees are always friendly and helpful. Our salesperson Rickie Bauman is always helpful and friendly, and we feel comfortable dealing with him, Joe White in finance was easy to deal with and very informative on what we needed to do to complete the paperwork needed. The business is well maintained and clean not a mess no matter where you go. More
by RJ
