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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,553 reviews

October 10, 2023

Great dealership. Quick service.. Blake brown is awesome . Always goes out of his way to say hi. More

by MALCOLM7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Henry Brown Buick GMC responded

Malcolm, Thank you for your very kind review. Blake and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 10, 2023

Best auto buying experience i have had in a long time my salesman TIM BRYANT was a pleasure to deal with. All my gmc purchases will be at HENRY BROWN GMC. More

by GREG@GEISERPERFORMANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Henry Brown Buick GMC responded

We are very happy to hear Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 10, 2023

Great Dealership smooth transaction’s with complete upfront honesty and integrity. I would highly recommend Henry Brown GMC to anyone without hesitation. More

by CHARLES58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Henry Brown Buick GMC responded

Charles, Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 10, 2023

Easy process. Great experience !! A++ HIGHLY recommend this BUICK & GMC dealership in Gilbert, AZ. Great service department as well. More

by mjime42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nohea Cutting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 05, 2023

The experience with sales and financial were great but the car was not in the condition that I would expect. There was a valve stem cap missing, tires under inflated, door edge guards missing, key fob mis More

by LANDC358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Smiith, Sales
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Oct 07, 2023 -

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 05, 2023

Sure wish a comprehensive owners manual was included with the truck. The one that cam with the truck has limited info. More

by CSKENDALLPWN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Phil
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Oct 07, 2023 -

Henry Brown Buick GMC responded

We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC. Please let us know is we can assist in any way. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 03, 2023

Love my new GMC truck, James made the whole transaction easy and I would do business with them again. More

by F1540
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 02, 2023

Blake and his team were great to work with. Thank you for the Yukon we purchased. More

by mattsupreme-lift
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 02, 2023

They were kind and helped us as quickly as possible. We are pleased their service. More

by RCDADX3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 02, 2023

One of the best experiences I have had in fifty years with car dealers ever. More

by cawolfla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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