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Herb Chambers BMW of Boston

Boston, MA

4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

May 02, 2021

This was my first service after buying my pre owned BMWX3. The staff were professional ,helpful and efficient. I was pleased my tires were checked for the proper pressure . More

by Parmystic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
May 03, 2021 -

Herb Chambers BMW of Boston responded

Thank you for visiting our team at Herb Chambers BMW of Boston! See you at your next service appointment!

May 01, 2021

Hadi Eslami always makes the leasing of my X3 easy, simple and stress free. He epitomizes the definition of professional. Herb Chambers BMW has once again exceeded my expectations. More

by Debby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Herb Chambers BMW of Boston responded

Debby, we are so happy to hear that our team, especially Hadi, can exceed your expectations! We are very proud to have Hadi on our team at Herb Chambers BMW of Boston!

April 30, 2021

Kevin goes above & beyond. The process was seamless & accommodated our needs. Throughout the process Kevin was responsive & was able to get us a new x7 in under a week! More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We always aim to go above and beyond for your customers at Herb Chambers BMW of Boston and are thrilled to hear Kevin showed his commitment to this! Enjoy your new x7! We'll see you on the road!

April 30, 2021

Very professional staff, excellent inventory.Honest Very professional staff, excellent inventory. Honest helpful and convened sales individual Clean and safe environment I am totally impressed with H More

by LouB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

Lou, we are so happy to hear that you had an incredible time at Herb Chambers BMW of Boston! Welcome to the Herb Chambers family!

April 30, 2021

I have been working with Higor Texiera with very positive experience each time. Of course, i Still would check all plans for work carefully but the service is usually great, especially if appointments set More

by OlyaHalyabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We are so happy to hear that you had a great time at Herb Chambers BMW of Boston! Thank you so much!

April 29, 2021

Matt Krappe and his service team are top-notch. They kept me informed throughout the repair process. The work was done well and on time. More

by chukker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We are so happy that Matt and the Herb Chambers BMW of Boston service team can do so great for you! Thank you!

April 27, 2021

Without a doubt I believe BMW of Boston is the Best. Matt goes beyond what I could ever expect and their performance is excellent. The one reason why I would never think of purchasing a car anywhere but BMW More

by Prod320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers BMW of Boston responded

We are so happy that Herb Chambers BMW of Boston is the only dealership for you! Thank you!

April 26, 2021

Excellent Service, Knowledgeable and respectful Salesperson/salesmen, and top notch technicians who know what they are doing. Strongly recommends their services because they go above and beyond! More

by joeboatwit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers BMW of Boston responded

joeboatwit2016 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so our team has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers BMW of Boston team

April 25, 2021

Really love the experience of buying car from the dealership. It was hassle free! Badis was really helpful in finding me the right car. I had so many doubts about the features but he helped me unders More

by Sumit Kashyap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badis Boussetta
Apr 27, 2021 -

Herb Chambers BMW of Boston responded

Sumit Kashyap - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Badis is a valued member of our team and we're so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future! - Herb Chambers BMW of Boston team

April 24, 2021

My sixth purchase of a new BMW at Herb Chambers Boston. I would never go anywhere else. Kevin Bugbee is the number one guy to ask for before anyone else. Do it now. More

by fstasiowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

You've made our day! Thank you so much for this great review, rating, and for being a dedicated Herb Chambers BMW of Boston customer! We truly appreciate you and we'll share your five-star rating with Kevin! We'll see you next time!

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