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Herb Chambers BMW of Boston
Boston, MA
2,411 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,411 reviews
December 25, 2020
Hadi was excellent to work with. Would recommend anyone to go to him. He was fast and very professional and takes care of everything I needed. to go to him. He was fast and very professional and takes care of everything I needed. More
by MFERRO04
Verified Customer
December 24, 2020
This was my very first BMW so I really want to thanks my sale Rep Sheraz for taking the time and helping me choose the right car for my needs you guys were very friendly and help full will be back for sure. sale Rep Sheraz for taking the time and helping me choose the right car for my needs you guys were very friendly and help full will be back for sure. Thank you all More
by ZUNAIR
December 24, 2020
Melissa and Hadi did an outstanding job handling everything for my new lease for an X5. The service was excellent and I was most appreciative! everything for my new lease for an X5. The service was excellent and I was most appreciative! More
by JILL12
December 24, 2020
The service was reasonably good. My sales person is knowledgeable and works to provide good service. The car selection was also pretty good and comprehensive. knowledgeable and works to provide good service. The car selection was also pretty good and comprehensive. More
by BENTONPRODUCTION
December 21, 2020
I had a wonderful experience overall. It was easy to schedule a test drive. Hadi was exceptional, both during the buying process and after. I have felt supported and would definitely purchase a car from schedule a test drive. Hadi was exceptional, both during the buying process and after. I have felt supported and would definitely purchase a car from this dealership and from Hadi again. 5 stars! More
by STEPHANIE S
December 18, 2020
Great job. My salesperson Ahmed is a true professional. this is my sixth car from Herb Chambers and Ahmed. I will continues to do business with him and this dealership. this is my sixth car from Herb Chambers and Ahmed. I will continues to do business with him and this dealership. More
by SDECAROLIS
December 18, 2020
Our sales person, Rodrigo Moreno, was great. The sales manager who handled and finalized our paper work - Samuel Desriches - was not. He was rude, overly aggressive, and condescending. He also made me wa manager who handled and finalized our paper work - Samuel Desriches - was not. He was rude, overly aggressive, and condescending. He also made me wait 2.5 hours before taking care of the documents. I would never recommend this dealership to anyone. More
by MACYLEE1
December 18, 2020
Everyone one I met was very nice and helpful, but I was dealing with 3 people and it would have been easier if I was just assigned to one.. dealing with 3 people and it would have been easier if I was just assigned to one.. More
by sos1557
December 17, 2020
Great Staffs, in this difficult time.I had a very good Great Staffs, in this difficult time. I had a very good experience purchasing my car at Herb Chambers of Boston. I will be back in the future. Great Staffs, in this difficult time. I had a very good experience purchasing my car at Herb Chambers of Boston. I will be back in the future. More
by BE83663
December 17, 2020
Had a bit of a problem with someone from sales Department , but Jasper was super helpful in explaining everything with detail. Great service! The person who helped me was Brian Epstein, very Department , but Jasper was super helpful in explaining everything with detail. Great service! The person who helped me was Brian Epstein, very professional and polite. More
by Moises
