Herb Chambers BMW of Boston

My recent car lease experience with this dealership was excellent. My salesman, Kevin Bugbee was extremely experienced, knew the product very well and was able to put together the deal I desired. Lastly an excellent. My salesman, Kevin Bugbee was extremely experienced, knew the product very well and was able to put together the deal I desired. Lastly and most importantly, Kevin worked with me through the Covid shutdown and was very accommodating. I’ve been a longtime customer of Herb Chambers BMW of Boston and Kevin is certainly the best salesman I’ve worked with. I will definitely use him again in the future. More

Recent purchase Fast and painless. Except for this review process. Really? Make us write something instead of just check boxes? No-one wants to waste this kind of Fast and painless. Except for this review process. Really? Make us write something instead of just check boxes? No-one wants to waste this kind of time. More

I purchased a car from Herb Chambers during Covid-19. They made the experience easy and safe. Kevin was terrific; he's extremely knowledgeable and patient. He delivered the car to my home and didn't leav They made the experience easy and safe. Kevin was terrific; he's extremely knowledgeable and patient. He delivered the car to my home and didn't leave until we went through the car's features, programmed some things into the car, and he even synced the car to my garage door openers (no easy task, as it turned out!). I highly recommend Kevin and Herb Chambers. More

Used Mini purchase. Overall I was satisfied with my experience buying a used mini Cooper. The car was delivered to me in Maine which was convenient. The only criticism I Overall I was satisfied with my experience buying a used mini Cooper. The car was delivered to me in Maine which was convenient. The only criticism I have, which was very frustrating, is that the car arrived with license plate holders that I could not use. The front and rear holders came without the necessary bolts to secure the plate. Since I was not able to install the plates I was not able to drive the car. I had to go to another dealer to acquire bolts that fit the license plate holders. This is a serious oversight for a premium delivered car and a frustration to the new owner anxious to drive and enjoy it. Having done much research I found Herb Chambers prices to be considerably better than other dealers. More

Good experience. Good deal. Thorough and pleasant to deal with. Very good with the vehicle and careful with Covid protocol. Timely and helpfuo with questions after the sale. deal with. Very good with the vehicle and careful with Covid protocol. Timely and helpfuo with questions after the sale. More

Love my car Purchasing a car during Covid-19 proved challenging, but the staff at Herb Chambers helped to make the experience easy. David Lopez and David Torres Purchasing a car during Covid-19 proved challenging, but the staff at Herb Chambers helped to make the experience easy. David Lopez and David Torres were extremely helpful and patient with a lot of phone questions. No pressure when I visited for test drive and very informative about extended warranty options. More

Twenty plus years of five star experience! I have been working with Kevin Bugbee for over 20 years and he is consistently, consummately professional--knowledgeable, helpful, pleasant and fun to I have been working with Kevin Bugbee for over 20 years and he is consistently, consummately professional--knowledgeable, helpful, pleasant and fun to work with. He makes the entire process of purchasing a new car something to look forward to. I never hesitate to recommend Kevin and Herb Chambers BMW to my friends and associates when they are in the market for a new car. Michael Maynard More

Thank you! third lease through this dealership - love them. The customer service, sales and service are so great and helpful. They made it very easy to do busine third lease through this dealership - love them. The customer service, sales and service are so great and helpful. They made it very easy to do business with them. More

I was pleased that there was no pressure, that all questions were answered clearly, and that the finance person was also extremely helpful. Both David Lopez and David Torres were terrific! questions were answered clearly, and that the finance person was also extremely helpful. Both David Lopez and David Torres were terrific! More