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Herb Chambers BMW of Boston
Boston, MA
2,387 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,387 reviews
August 03, 2023
Great hospitable staff and knowledgeable advisors. Have been going to them for the past 5years and never had any issues. See Samik or Higor to take care of your bmw. You will not regret! Have been going to them for the past 5years and never had any issues. See Samik or Higor to take care of your bmw. You will not regret! More
by Gkumar
August 02, 2023
It was unpleasant working with the management department at the beginning. Steven P. Helps to solve the problems. at the beginning. Steven P. Helps to solve the problems. More
by jianmin.mao
July 31, 2023
My service rep helped me in an outstanding fashion. I was up for my yearly review and she went through my a-z options The service team performance was great and I feel very satisfied Allan Ditchfie I was up for my yearly review and she went through my a-z options The service team performance was great and I feel very satisfied Allan Ditchfield More
by aditch
Employees Worked With
Female
July 29, 2023
Great dealership Very responsive. Nick Lagas the best advisor that I have had the privilege to work with. He was very knowledgeable in helping me set up my new 2023 i4 M50 I look for Nick Lagas the best advisor that I have had the privilege to work with. He was very knowledgeable in helping me set up my new 2023 i4 M50 I look forward to working with him on my next purchase in 3 years. More
by gape4
July 27, 2023
amazing experience and excellent service. My service advisor James went above and beyond. I could not be happier My service advisor James went above and beyond. I could not be happier More
by dgrattan
Employees Worked With
July 26, 2023
Kevin Bugbee provided an outstanding experience from beginning to end. He maintained excellent communication throughout the process and made it effortless. He demonstrated extensive knowledge about the beginning to end. He maintained excellent communication throughout the process and made it effortless. He demonstrated extensive knowledge about the vehicle and took the time to explain all the features thoroughly. If you're looking to buy a BMW, Kevin is your guy! More
by Jen S
July 26, 2023
Great, efficient, thorough — and friendly — service. Would t take my car anywhere else. Total satisfaction. Would t take my car anywhere else. Total satisfaction. More
by chasbeard
Employees Worked With
July 25, 2023
Kevin is by far the best salesman that I have dealt with. He was professional and personable at the same time. We first met Kevin in January, on a just looking visit, while other friends were buying a Mini He was professional and personable at the same time. We first met Kevin in January, on a just looking visit, while other friends were buying a Mini upstairs. He took the time with us even though knowing that we live 50 miles away and explained things to us that other dealerships never have. When it came time to purchase a car, we thought of Kevin and he didn’t disappoint. He worked very hard to secure an allocation, place the order, and kept me informed throughout the whole process. When it came time to pick up the car, he had everything in order, it was very seamless. More
by Jaimelyn15
July 25, 2023
Michael and David helped make our purchase swift and convenient Our new BMW is the ultimate driving machine for the Boston streets convenient Our new BMW is the ultimate driving machine for the Boston streets More
by stynan
